Customer Ratings & Reviews

Best Buys repair/replace policy is par none. No hassle, great customer service! I think there may be better value in the new yearly comprehensive all purchases plan.!

These guys are awesome. Processed my return with ease. I was in and out of the store in like 2 minutes. Also, the guy was super friendly and pretty funny too.

Warranty exchange was simple. Showed it to customer service and within mins; our new one was ordered. Repaid for a new warranty and now we’re set for the next 3 yrs again

Great service!! On time and very helpful. I would definitely recommend

The agents set up my security system quickly and professionally

Its warranty, it works good for stuff u have to drop off and if geek squad is doing the job got a new oculus when a controller died on me, but NOT for when they use a third party cause they are bad!

I get GSP on EVERYTHING. It has saved my butt (and my wallet) literally thousands of dollars over the past 10 years from large TVs to game controllers and everything in-between.

Very good , I loved it , I really indicate that for everyone

Very helpful and knowledgeable associates. Would trust them with all my electronics.

It was so worth getting the protection plan. We got it on the oculus quest and how do use the protection plan twice. The only problem with it is once you use the protection plan you have to buy a new one, I thought it just covers the item for the entire two years for any problems. But it’s a one time use.

Love to play. It works like I expected. I Recommend to everyone.

I got this cause with VR there will definitely be a point where I accidentally chuck one of the controllers into a wall or swing my arm and hit something. I'm very clumsy.

Love that its getting my 9 year old son active while being cooped up in the winter months!! But hes also playing video games that he lives like gorilla tag!

Its a great service i haven't used it but i used other services

Best help always follows through and helps to best knowledge

Recommend since kids play alot with it and gives us peace of mind.

The plan is a must and the geek squad team is the best. If you purchase any electronic you definitely should get the protection plan... trust me it will save you time and money.

I love Geek Squad. Yep, I’m a fan, especially since they started offering protection plans on VR equipment and drones. That’s been my hesitation with buying those items. High usage items without an accidental coverage scare me because of the cost of the items. Now I feel better that my money won’t be waisted. I’ve purchased the VR - with the Geek Squad protection. Now the drone will be next. Thanks Geek Squad.

Greatcl item my son loves it. Fast service. Arrived on time

Epic best investment I have recently made. Beat saber is awesome on here and Journey of the God's, lots of fun free apps & games too. Plus you can use air link up wirelessly connect to your laptop to play games from there as well, though there's a lot of great ones you can just load onto itself that are awesome too. Great system. :D