Customer Ratings & Reviews

Good device. I went from this to the Quest 3 and the difference was amazing. Technology advanced that much in a couple of years.

Haven't had to use it (and hopefully not) but its good to know if anything happens to my Meta Quest 3 I know it will be repaired or replaced

Excellent service took my oculus for repairs but they actually gave me a new ones, no hassle or questions that easy.

This totally took the gym's place. No more gym fees & to and fro time wasted along with wait time between machines. Absolutely best workouts! Cardio's will become beast mode! You can not go wrong!!!

its needed when your kid plays non stop 24/7 it seems, but at least hes at home playing games, and not running the streets.

Not only are they great as just a pair of sun glasses, but using all the features especially for training purposes puts it way above and beyond expectations

I havent had the need to use the warranty but have not had any issues in the past. Nothing but good Customer Service from Geek Squad.

The Geek Squad protection is totally worth it! Around the 1 year mark, our original Oculus had some damage to it and we took it in and they refunded the full cost of our original purchase and we ended up being able to get the brand new model with protection again of course and it was a lifesaver!!!

It's the best there is. I especially recommend always buying protections, you never know what can happen. I recommend it.

This was bought together with my sons MetaQuest2. I have yet to use it but store employee explained the warranty to us and we decided to purchase because of the great customer service and detailed information that was given to us.

Purchased for Oculus2, after running into walls and dropping controllers while wildly fighting off a zombie horde, I'm glad I have the replacement service. I have used the service in the past for a tablet, works just like they sell it, repair or replace.

Have not had to use this service, but the fact that there is a squad of geeks ready to pounce on my issues gives me great hope

The Geek Squad coverage has been a life saver with our Oculus Quest 2 purchase. It is hassle free and as long as they have the same item in stock, they will replace your item on the spot. That’s how the cashiers offer it and that is our experience with Geek Squad.

Thanks to Best Buys deals, we were able to provide our kids with the gift they asked for this Christmas! They love the VR experience

I purchased the protection on my VR. I haven’t had a problem with it yet. Geek squad protection on prior devices haven’t been an issue.

Almost didn't but this protection plan but after reading the plan details it actually is a really good idea to purchase if you are buying a VR for a teen or pre teen. I would highly recommend buying the Geek Squad plan if you are buying a VR system for a kid.

BestBuy's Geeksquad service is something I've thankfully never had to utilize, but I know that they stand by their customers, and products, and are always going to help you any time they can.

I’d rather be safe than sorry! I’ve used Greek squad in the past and had a great experience! I’m sure the great service will carry over

Great service make it easy very knowledgeable, They are the best for warranty, Thank you

This technology has so much potential that i cant wait to see what else we will be able to do with this product down the road, I recommend this VR for anyone who is looking to have an amazing experience!