Customer Ratings & Reviews

I would never think that I could love a device like this one! Watching movies on NETFLIX is the best experience I have ever had! Totally recommend it!!!

Always feel confident emailing or xalling with any questions i have. I always get geek squad service no matter what.

I purchased a VR system ( Oculus Rift ) and included the extended warranty. Thankfully the system has performed perfectly and the extended warranty was not needed. HOWEVER...it was a comfort to know that if needed, it was there. For high value items, the extended warranty is peace of mind.

I always get the warranty for any investment purchase I make. It’s not that much when you think about it, and saves you a ton of money if your purchase stops working had you not purchased the warranty.

This is a warranty that actually covers anything that happens to the product! I used this warranty on the original quest I just brought it in and they gave me a new one no questions asked. This is a no-brainer.

The family is loving the VR fun. My boys actually get out of their gaming chairs and onto their feet. Much better electronics choice for them. The parents love the VR worlds and places you can explore. It’s like going on a trip, only costs less and you don’t have to pack!

Broke the controller and gave me replacement for free and connected automatic I had to do no work.

I love my quest and play it daily. It does have some tracking issues once in a while, but it’s easily solved. If you’re on the fence for this product, I truly recommend this product. It is amazing, and makes it where flat screen gaming isn’t that fun anymore.

You can’t go wrong with the geek squad extended warranty, throughout the years of me buying electronics, I’ve always gotten this just in case anything happened.. always worth the extra bucks

So glad we haven't had to use this. We bought this because our grandkids are young and I needed the peace of mind that if we were spending so much on an item that we could have it still running in 2 years.

Awesome service. My device was having issues holding a charge. Took it in and they replaced my broken device. Highly recommend using Geek Squad.

I am very pleased with the knowledge, service and speedy turn around time for assistance. Got my issue resolved with ease. Thanks!

I bought the geek squad replacement plan for the oculus quest 2. I haven't had to use it yet, but with grandkids I feel its important. I've gotten protection plans on previous products I've bought at Best Buy. Its great to have in case an accident or malfunction happens.

My son rarely used it but it has cool games and looks really cool when playing with it. Love how you can use it sitting or standing and in specific areas you choose

I have not had to use this but i always recommend getting protection plans for electronic products.

I haven't needed to use this yet but if it breaks for any reason within 2 years I can replace it. That is worth it to me.

This vr head set it by far the best one yet. I have hours of fun on it. No complaints here.

Great to know i have protection should anything happen have peace of mind thank you.

Got the product replacement due to previous issues with gaming devices. Always trust Geek Squad from previous purchases.

Great Idea for the Oculus Meta Quest 2! I have a lot more peace of mind knowing that any damage done to the device can be repaired in a timely manner.