Customer Ratings & Reviews

[Employee of bestbuy] Jacob was awesome and got me in and out super fast! I was worried about using the warranty but he made it a super awesome and positive experience

Nothing bad to say, I always recommend these products

I purchased the protection on my VR. I haven’t had a problem with it yet. Geek squad protection on prior devices haven’t been an issue.

Thanks to Best Buys deals, we were able to provide our kids with the gift they asked for this Christmas! They love the VR experience

Excellent service took my oculus for repairs but they actually gave me a new ones, no hassle or questions that easy.

Havent used the service for this item yet but its helped me many times in the past for other products

Haven’t used it yet but good to know it’s available

The service was great. The gentleman that helped us was amazing. I was very frustrated with the answer I got twice (Different sets) about having to purchase the extended warranty AGAIN. They said it is for replacement only and not repair.

Came here to make another appointment! They help out so much

Best Buy’s protection is the best and worth every Penny. On top of that Best Buy price matches! So if I can find something somewhere cheaper I’ll run to Best Buy and save myself some money and throw on the protection plan!

Worked to not have an issue with VR set up and operation.

It's the best there is. I especially recommend always buying protections, you never know what can happen. I recommend it.

I’d rather be safe than sorry! I’ve used Greek squad in the past and had a great experience! I’m sure the great service will carry over

Have not had to use this service, but the fact that there is a squad of geeks ready to pounce on my issues gives me great hope

There ok they don't go above and beyond they do just what they have to and leave.

They are fast and efficient. They fixed my phone the same day

Great Protection Plan for a good price for my device.

Helped me w my oculus last year. Amazing customer service

This was my first Virtual Reality headset purchase and I highly recommend it, especially if you have one of the newer, faster video cards that can handle it. There is lots of free content in the Oculus app to get you started and to share with family members.

[Employee of bestbuy] GSP yet again saving the day! Poor son walked into the door with his oculus on and thankfully the controller really took the brunt of the damage.