Customer Ratings & Reviews

Customer service was outstanding. I asked questions and got advise on the product

Due to this being a headset and two hand controllers I was concerned about it possibly coming off during play and breaking. This gives me the peace of mind to enjoy the play and not get too worried about accidental breaking it.

Works great, I purchased this product about 2 years ago and have been enjoying it since. The quality is great, works as it is advertised.

I always take advantage of the geek squad protection. The customer service is phenomenal. I don't have to send anything off, they take of everything in the store.

Anything you buy of electronics should have a purchased warranty with it! And why not from Best Buy. Best Buy has the best protection plan on this planet.. couldn't recommend this service further.. Geek Squad + Best Buy = Happiness!

Love it because it makes me emotional! I still love it

Pretty useful for moments when I bust my headset, not a fan of having to buy whole new parts for it not gonna lie

Well I have not had to use it yet but from what i have read its the only way to go for a product such as Meta 3

I’ve had this for awhile and it really something else. Fun easy to use carry around to friends home just great entertainment. I get dizzy a little if I’m playing too long so watch your time if your my age.

It’s my first VR headset and I’m enjoying the experience. The interface is very smooth along with the controller

Reasonably priced and immediate delivery to my email. I got protection for my VR headset and didn’t want to have to cough up that amount of money for another one.

great customer service. great at taking decision and fixing or replacing items. will buy the protection plan always

As an owner of the original oculus,, this meta-quest two provides the best upgrades for the money out there! Hooking it up to a PC wireless, he makes it all that 

My oculus quest has camera and sensitive parts including controllers so I got this just in case. I used it before with my switch when the controller went out they sent new ones right away.

I would get this because you just never know if you are the one that gets the unfortunate "DOA" out of a brand new product that you automatically think will work right out of the box. As long as their are no promos or whatever your insurance with Geek Squad should work out good for a replacement.

I had not use the service yet for this item but I used in the past and they are always great and happy to help

I’m very happy that your have protection on your merchandise, because this is my second time getting another one.

This items is a good item for me and my family and we use it everyday and would recommend highly and there is different types of games

Absolutely love the service i had a issue with my oculus i called and they immediately told me they change my vr without any cost

Can't beat the insurance for a product. I always buy the insurance from bestbuy. The are no questions asked when I need to return/replace or fix a product