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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1146 reviews

Rating Filter

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,146 reviews
  • Rated 5 out of 5 stars

    Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents have helped me through many items and the availability for questions were great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I can rely on the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know when I have a problem with my products, I can bring my products in and get it repaired. I can count on good service. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always use these guys and they always have the time to answer any questions or concerns

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was offered to me. I have never had insurance on my other phones but thought there is always a first time I could break it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my new phone for 2 weeks and dropped it cracked the screen. Bestbuy replaced it for free.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know when you'll need extra protection! So it's always a good idea to have the coverage just in case you need it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpme

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are always very helpful. They seem to know what they are talking about most of the time., he he

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got my phones covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully haven't needed a replacement or fixing, but its nice to have it just in case and doesn't cost much for two devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is something we need for anything we buy at best buy. Protecting your electronics is the smart way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you have exhausted all the options to fix your iPhone, this package it with having to get a new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy s20 plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is a option that everyone should consider. Phones are so expensive and extremely fragile.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use the warranty yet and hope that I don't have to but purchased it for ease of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The staff was very accommodating and helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents assisted me on an issue that couldn't be resolved by phone. They got thier manager involved and really helped me out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I have always purchased the monthly Geek Squad plans and have had to use it a few times. Very reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad remote helped me get my computer running again. This protection plan is worth it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they do the job for you incase you do not know. Good to have for that extra protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Secure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this plans for my new cellphones. I feel more secure when I have it and have used it in the past worth great success.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now i feel secure if anything happens to my phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service protection works great. I haven’t had to use it yet but I have use to get put protection before it’s perfect

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The assurance of knowing you have the protection is always good. Never had to use it however.

    I would recommend this to a friend