- General
- Brand: Geek Squad®
- Product Name: 2-Year Accidental Geek Squad Protection
- Other
- Plan Type: GSP
- UPC: 400062913223
You're excited to buy a cell phone — now, make sure to protect it. Geek Squad® Protection enhances your manufacturer warranty and gives you extended coverage when the warranty ends. Geek Squad Protection often covers important repairs that your manufactur
- If you accidentally damage your phone while handling it, we'll take care of it: Enjoy peace of mind knowing that you're covered if the unexpected happens.
- Your original in-box accessories are covered as well: We'll cover any of the accessories that came in the phone's original box, including chargers, earbuds and more.
- If your battery won't hold a charge, we'll take care of it: Get a replacement for your non-disposable battery if it fails to hold at least 80% of its original charge specifications.
- If your screen has bad pixels or a shadow image, consider it handled: If you have at least three pixels that are always the same color or a ghost image that won't go away, we'll get your screen looking like new.
- If there's a hardware failure, we'll repair or replace your product: This could be a problem with an internal part, how the phone was manufactured or normal wear and tear. It could also be caused by dust, internal heat or humidity.
- If your phone won't turn on because of a power surge, count on us to make it right: You're covered if there's a power surge or fluctuation that damages your product. This includes a surge caused by a lightning strike.
- We'll help ensure that your phone can be traded in: You can't trade in a broken phone at Best Buy, so Geek Squad Protection will help your phone continue to work great until it's time to trade it in.
- You can transfer your Geek Squad Protection: When you sell or give someone your covered product, Geek Squad Protection is still in effect, with no additional charges or restrictions. Call 1-800-433-5778 (8 a.m.–9 p.m. CT) to transfer.
- When something goes wrong, we're always here to help: Visit your local Best Buy store to start a claim or call us at 1-800-433-5778 (8 a.m.–9 p.m. CT) to ask questions about your plan.
Q: What is the term length of this protection plan?
A: This protection plan has a term length of 12 months.
Q: Are there any limitations to this protection plan?
A: This plan enhances your manufacturer warranty and covers you for accidental damage.
Q: What type of damage does this protection cover?
A: This protection covers accidental damage.
Q: Does my Geek Squad protection cover an accidental crack screen for a Samsung 20S +5G ???
A: NO! NO NO NO NO NO!!! THEIR ANSWER IS ALWAYS NO!
A: Hi there. Thanks for reaching out about this. I'm sorry to hear about your phone! More often than not, it's a 2-3 day turn around. I'd recommend calling over to your local Best Buy store and speaking to someone in Geek Squad who can provide a definitive answer on that and get you started. You can find information about your local store at www.bestbuy.com/storelocator.
A: same as above
