Customer Ratings & Reviews

I purchased the plan for a cell phone. Haven't had to use yet.

it is there when I need it. If I have an accident, I know I can count on them to be there to help me out.

Save for the phone, make me feel secure all the time.

Protection is always a must because you never know when you may slip up

I always want to make sure my devices are well protected.

Excellent program to have as a back up when something unexpected happens or if I have questions.

i go in and explain my issue and the agents there are able to help me fairly quickly

I haven't had to use the protection, It's good to know that I have the protection if needed.

Geek Squad provides great customer service. Always friendly and helpful with any problem.

I have not needed to use this yet. Have used this service previous years and found it very advantageous.

Agents explained the plan and got it to help protect my phone from any damage it may sustain.

Cheapest insurance you can get and great value always get it when buying a item from best buy

Haven't had to use yet but have used geek squad for computer maintenance and have been pleased.

Protection is good. Best Buy replaces the item. Good service.

Bought it for coverage on my Samsung Galaxy Note 9 & haven't had to use yet. Better than no coverage.

I have purchased many warranties in the past and have never gone wrong with having them good peace of mind

I didn't need to use the phone insurance coverage but it was nice to have it just in case.

Geek squad support is very helpful, and they walk you through.

Love geek squad Service and products. Would recommend to anyone looking for a warranty.

I had it on my Samsung Galaxy> I got way less allowance for the phone than I thought that I would or should. I would have had the cracked screen had the so call protective case had a better design. It leaves the face unprotected and over time it will crack and or break from putting in ones rear pant pocket from the car seat as it is just not that hefty.