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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1146 reviews

Rating Filter

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 1,146 reviews
  • Rated 4 out of 5 stars

    Heard good things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't been able to use yet but hopefully its as good as they say

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us. We hope you don't have to use the plan but if you do, we'll be here to support you. Please let us know if you have any questions or need any help!

  • Rated 5 out of 5 stars

    protect your cellphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    monthly payments for cellphone warranty is nice. Bestbuy has better warranty than Verizon itself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am very happy with this purchase, and would recc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this purchase, and would reccomend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    pixel 3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pixel 3 is a good cell phone for android users. Easy to navigate. I am happy with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far i luv my phone, beautiful screen. The person who help me was very helpful and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment I every made. Highly recommend it to everyone when purchasing a cell phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 2 year warranty

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this plan along with my new laptop. So far I have not had to use it, but glad that I am covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monthly Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had a chance to use Geek Squad. I'm sure being a part of Best buy the service is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection when needed for coverage on your cell phone.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Protection Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to keep all my devices in great running order. I can take all my stuff with no questions.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don't sign up for this. They don't notify you of c

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm actually thinking about canceling this because when I bought it, they talked it up and made it sound like it was better than my cellphone service providers warranty plan. Not long after I signed up and started paying, they changed what they do for your devices. To my knowledge, I received nothing from Best Buy notifying me of the change and it wasn't until, I needed a new screen installed onto phone that I learned about any changes to the plan. They told me that they no longer replace screens and that they would just replace the entire phone!! Needless to say, I ended up using my service providers warranty that I've been paying for for years and had my screen replaced for $30. I don't recommend signing up for Best Buy's plan.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.

  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately haven't had to use their service since I have had any problems with my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheaper than AT&T when I bought it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaper than AT&T when I bought it. I recommend it for those first months with a new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New to this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only just have it put on my new phone so we will see how it is if, hopefully I don't need it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance and Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me replace my desktop computer when there was fault found on a newly purchased product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to take advantage of this service but it is comforting to know its there if I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I got this protection had to take my tablet for repair and they replaced it instead!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Monthly geek squad protection is a great plan with the convenience of pay & cancelation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always best to have extended warranty to protect your investments. Gives you peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why else

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for the new fold 3 as good chance may actually need at some point

    I would recommend this to a friend