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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1146 reviews

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90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,146 reviews
  • Rated 5 out of 5 stars

    Children and turns

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this just in case and haven’t had to use it for this item

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Some improvement needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service is good however there is room for improvement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was assured that if I had this mobile protection my device would be secure.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully nothing happens to my phone and I don't have to use the accident protection, but I know they are not helpful over the phone. I waited hours and when I finally was connected to a representative they told me they don't work with the phone side only computer and to just call Verizon. Didn't even try to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insrance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good insrance plan on my phone better than the AT&T insurance plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great happy to have this feel in peace knowing I'm covered if I loose my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very helpful, they did a very good job!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is good but it depends on the store you go. Sometime is great and sometimes it sucks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did an excellent job servicing my product and will always use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff are patient and accommodating. The service is good and affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best insurance program out there, uncomplicated, and reliable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its there when i need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an protection plan not much to say about it . Haven't used it yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feeling good about my protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better value than the service provider. I prefer dealing with Best Buy vs my provider

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cell.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great insurance "Just In Case". One never knows what will happen with their cell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad service to have. Helps and comes in handy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were upfront about prices. No hassles, hopefully i will never need it..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is so easy to use and understand! I definitely recommend getting it if you go through phones like I do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel like this is a really great service to have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used it on my note but this was way better than the ATT insurance

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Have not used service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used service but if I need to I will call.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.