Customer Ratings & Reviews
Customer reviews
Rating 4.5 out of 5 stars with 1146 reviews
(1,146 customer reviews)to a friend
Rated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had to use, but for the price, it is peace of mind should something go wrong.
This review is from Monthly Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Service for the Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had to use, but for the price, it is peace of mind should something go wrong.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
it is ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad use to be great, which is why I got it. My entire account uses one from Verizon, but my 2 main phones needed what geek squad use to offer which was a same day replacement. I actually used it for my s20 and it was not competitive to my other plan. both had a deductible about the same, but where my other insurance would send the phone overnight, it took me 4 days to get the phone through geek squad. I understand the system was abused by people in the past, but this Is to the point where I see no advantage to paying extra. I would pay more to have the option to go back to a more expedited plan if it could beat the Verizon plan. Otherwise will be moving from geeks quad as there is no benefit.
This review is from Monthly Accidental Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Rick. Thanks for taking time to share this with us. We appreciate your feedback and thoughts on this as it can help us continue development on our Geek Squad Protection plans. If you have any further concerns or questions, I'd recommend connecting with your local Best Buy store.
Rated 4 out of 5 stars
Great Service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I havent had to use this service yet, but geek squad has always been great to deal with.
This review is from Monthly Complete Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A little assurance in an unsure world.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hope I don't need the protection plan, but I am glad I got it, just in case!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great insurance to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I accidentally broke my Samsung smartphone. I was really happy to have this plan
This review is from 2 Year Complete Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always get Geek Squad protection!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad is my family's IT organization. Don't quarantine without it!
This review is from Monthly Complete Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great peace of mind. Never had a problem using the service
This review is from Monthly Complete Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Insurance
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hope it's not needed. Good to know it's there though
This review is from Monthly Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your kind comments and positive feedback. If you have any questions or concerns about your plan(s), please feel free to reach out to us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
no worries
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.well worth the money on your 1k phone! if anything happens they will cover it!
This review is from Monthly Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Phone Protection Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be a good phone protection plan. I really hope I do not have to use it.
This review is from Monthly Complete Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Sprint phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pay $10 a month for Geek Squad and had a $200 deductible not happy about that
This review is from Monthly Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Great way to protect your phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the higher level protection plan that also offers help if you lose your phone.
This review is from Monthly Complete Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good service plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This service plan is good. I have used it previously and I was very satisfied
This review is from 2 Year Complete Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
It Gives Me Peace of Mind for a Small Price to Pay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get this for things that are heavily used and may have accidental damage.
This review is from Monthly Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection at affordable price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.affordable price compared to to assuron and comparable coverage and deductible.
This review is from Monthly Complete Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad protection
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The protection plan is always a great buy. I know I can rely on the geek squad to help
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Item!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product!! Does exactly what it is supposed to do!!!
This review is from Monthly Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always good to have.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I try to purchase this with certain items. They are easy to contact and detailed.
This review is from Monthly Complete Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geek squad protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Am very satisfied with the way Geek Squad handles all complaints
This review is from Monthly Accidental Geek Squad Protection
I would recommend this to a friend
