Customer Ratings & Reviews

Some warranties are great and some not so great. This extended warranty makes up for the latter and gives reassurance that you are protected against potential issues, should they arise.

I live in the hills so their ability to fix my computer at home from their store is wonderful. They are patient with my non-knowledge of computers.

My printer died within the Protection period. They gave me a new one at not cost. Purchased another Protection plan.

always good especially on printers not computers. this has saved me from buying a new printer each time

I purchased a router and had nothing but trouble with it. Returned it twice and finally just gave it back. If it wasn't for this I would lost my mind!!

Nice to know I am covered if I have any problems. I hope I don't need it.

I was very glad to know that my Geek Squad coverage covered/replaced hard drive/fridge repar/computor repair......I will get this coverage every time !

They are very helpful in getting everything set up. I would recommend them to anyone who needs help with their new equipment

Have not had to use this yet, but I’m sure I will. A very useful resource!!

It's always wise to get insurance. The service and replacement in store alone is worth it. It is hard to get an HP rep on the phone.

Whether its a PC or TV, the Geek Squad know their stuff to fix. I appreciated everyone's time and attention to my problem and them resolvling it.

Love the warranty was able to talk to an agent to anytime I had a question they were very friendly and was able to help me every time

Good option as a backup to products' manufacture warranty (which mostly only covers a couple months to up to only 1 year). The easy replacement process is greatly appreciated. Not many offer that service. Also, it's easier to go to a Best Buy store for replacement submission than going through a return shipping process.

Honestly the 2 Year geek Squad product replacement is a great idea they’re very helpful would definitely recommend it to everyone who wants a protection plan on anything you buy!

I did. Not receive any help from geek squad. You all are actually requiring 50 characters

It's nice to have peace of mind about the items I bought at Best Buy, knowing that I have a convenient and reliable source for my warranty.

Bestbuy will price match all the online stores and their protection plan is no hassle. Bring it back, give them your number, get new one. no shipping, no denial due to accidental

It's good to have extra warranty protection and help from the Geek Squad in case the product you purchased has a problem. This is a good deal!

"Geek Squad is the best! I love knowing my electronics are protected and there is no deductible for replacement or repair if I do have a problem."

With a new printer, this lets us rest easy knowing we have a protection plan in place. Well worth the cost.