Customer Ratings & Reviews

As you can see from my other reviews I ALWAYS buy Geek Squad with electronics. That way I never have to worry if there is a problem.

The agents were able to resolve why my laptop was running slow and provided great recommendations for the future. The peace of mind is wonderful

I've only ever had to use my Geek Squad service plan once but it is definitely worth it. I usually only buy it on more expensive items.

I don’t always buy the warranty that is offered. I’m glad I did this time though.With technology you never know what will happen. In my opinion this is a good deal.

I would never purchase an item without buying his 2-year replacement plan so if you're buying any Electronics or anything that offers it buy it because it definitely comes in handy

I love Geek Squad and the protection they bring! I can always count on geek squad to protect and or replace items that I have purchased.

Great for peace of mind. Get it now, so you don't have to worry later.

They connected all of my devices and placed it where we asked. They were courteous and professional.

Always must. It removes any fear of anything going wrong with things I use everyday. Its insurance for everything life throws at you.

Buying the plan will be the difference between being a happy or frustrated customer. BB will take care of you if you have a problem if you have the plan. If you don't you're on your own.

Very Helpful, friendly staff great place to find your needs.

The Geek Squad service is always available, efficient. The agents are helpful and knowledgeable.

I strongly suggest the the 2 year replacement warranty on any new computer or tablet. It pays for itself if something should go wrong.

MY TV WENT OUT THEY COULD NOT FIX IT SO THEY GAVE ME THE PURCHASE PRICE BACK IN A GIFT CARD SO I COULD GET ANOTHER BRAND NEW TV SWEET !!!

Always love having this available. I would rather have the help when I need it than risk it. They’ve hung my TVs and built my stand.

Best blender in the land! I use it for smoothies, the food processor saves me so much time and now I don’t mind cooking.

We thought this is a good idea because headphones get a lot of use and I heard that Best Buy has a no hassle exchange if anything goes wrong with them so thought it was worth it

I was on the fence about purchasing an extended warranty. I'm glad I did, because the compressor in our new dehumidifier is making an odd noise, and the original warranty is expired.

Have purchased this coverage with several items purchased at Best Buy & have needed to use the coverage on some pieces of equipment. The coverage has never failed to provide a replacement

I have been a Best Buy customer for many years. I always buy Geek Squad protection. It’s so easy and hassle free to use should a product fail during the warranty period.