Customer Ratings & Reviews

Very good investment if you want to save your nerves and just come into the local store and talk to a live, local person face to face and get the solution right there in that one visit.

Geek Squad installers were very professional and installed and set-up new 55" TV and soundbar, etc. without any inconvenience to my household.

I definitely do like my geek squad protection plan. Even if it’s just peace of mind. I know if I need it is available to be used.

Printer stopped working. Was able to bring it in to store and had it swapped out within 20 minutes. Other than same model being out of stock I'm extremely pleased with the whole process

With the way products can be wonky from the factory these days to the way consumers can be clumsy with their purchases, these store purchased warranties are absolutely worth every penny.

Great service...i asked questions and they assisted. Its good to have the techs and information support. Thank you.

I am grateful to have knowledgeable Techs that can clean, fix & update my PC. They always address all of my computer issues. It’s a relief that I can reply on Geek Support.

I have not used it as printer I bought it for works well. Seemed like good value for the option to replace the printer of needed

This offers peace of mind for a small amount of money this will replace the problems if they do occur. We like the protection and security of this program. It is a good idea.

Always had no problem with the technical employees at Best Buy. Extended warranty is always a good deal and great peace of mind.

Purchased this to protect my external harddrive that I am using for gaming on my PS4. It was inexpensive and because I use the harddrive a lot, it made too much sense to protect it.

i only got this bcos the rep told me it is a replacement policy for 48months.. so more like insurance since protection is important., yoy never know what and when these machines stop working

I have had several occasions to use the services of the Geek Squad. All have been met with great expertise and good customer service. Thanks.

I have always had a love hate relationship with printers. They looked at the problem and without hesitation, replaced with a new one. Thanks.

A good investment for the Brother laser printer for son at school. Printer stopped working and BestBuy replaced it with no problem.

Always a start move to insure and protect your purchases and the Bestbuy Geek Squad protection, in my opinion is top notch!

My son insists upon Geek Squad Protection on every eligible purchase and I'm glad. They have repaired or replaced a good number of items with minimal effort on our part.

They will either fix the issue with the device or they'll give you a new one up to the same value whether it's the same one or different.

They will either fix the issue with the device or they'll give you a new one up to the same value whether it's the same one or different.

Always get Geek Squad protection or at the very least you should get total tech support.