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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11127 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 182 Showing 3,621-3,640 of 11,127 reviews
  • Rated 5 out of 5 stars

    I had good luck in the past

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use it yet on this item but they came threw when I used on my printer so it’s worth the investment for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get a Geek Squad warranty for all my purchases that require to plug in for power. You never know when a product is going to fail and this gives you peace of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty hope it covers it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hasn’t been 4 years yet! Hope they cover it like it says they will

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms. jones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad I had this replacement plan, my paper kept getting jammed in my print and they replaced my print.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laser printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it easy too use print perfect and clear easy to installation and connect to to Wi-Fi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a pleasure dealing with the Geek Squad! They are very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    $ year protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection. You can never tell when something will happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad is always available when you don’t quite understand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have utilized the Best Buy Geek squad service for over 5 years now and I enjoy visiting the store with an appointment to have my electronics questions answered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They will definently fix anything up thst you need. I had a pare of headphone that got messed up and Geeksquad was there to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to have it. Glad Best Buy sells such great stuff. Hope this is enough words

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for an electronic item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for the Camera and I recommend for any electronic product. Better than insurance as you get a technical backup all the time you purchased the plan for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad! Anytime I ever have an issue with the product they always answer my question and fix the issue the first time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problem using this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend getting this. My printer stopped working after a year. Best Buy replaced it with a new one with no problems.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    stuck keys 8 months of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard has been working fine for my high school student until now. It made it from September to May of a school year and now 2 of the keys don't produce the letters. I am glad that we got geek squad protection because I plan to take it in for an exchange. I would recommend the product only if you keep up with the warranty coverage and can replace it when needed. The case has protected the iPad and it is great that the case holds the pen. My student lost one pen with a different case that didn't have a holder; expensive loss so we purchased this case to keep up with the pen. It is nice that the keyboard and the iPad can detach and the overall design is good. At the time there were very few cases available. Perhaps investigating other options?

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi, BusyCOMom. Thank you for taking the time to provide your thoughts on our Geek Squad Product Replacement plan. Though it's disappointing to hear of any issues with your equipment, I love that you have found value in the plan and are planning to take advantage of that. We're always here to help, so if you ever have any questions you may feel free to reach out to us at 1-800-433-5778.

  • Rated 5 out of 5 stars

    Great if you know the product will break

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a headset that generally breaks every year or so. It's great for that type of stuff. I wouldnt buy it otherwise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good return policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to get the extra protection been you are able to return the item to the store and not have to deal with the manufacturer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always used Geek Squad service, it has helped greatly with installations and exchanges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable & Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this for a few weeks and I love it. Easy to change the settings via the program, comfortable, and works great for the games I'm currently playing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind if you need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection for my purchase brings peace of mind if there is ever a problem in the future.

    I would recommend this to a friend