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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11127 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 183 Showing 3,641-3,660 of 11,127 reviews
  • Rated 5 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good a good deal on getting the geek squad product replacement because if your like me who uses their stuff that they own heavily it is a good insurance to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had to use the service but it's nice to know that you're covered if anything happens to whatever you invest your money in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer was replaced courteously and quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man, Garrett, diagnosed the printer quickly and replaced it with another printer as per the product replacement agreement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty is always good to get. With the printer being expensive I figured it was a good idea.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good no problems with appliances just yet for me to complain about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow What A Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone needs a deal like this! It’s a steal...... It’s a second warranty for a second printer that I purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I usually don't buy the extended warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was actually a really good deal. It was 5 buck and it covers my headset if anything happens to it Couldn't pass it up and I usually don't buy the extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used Geek Squad for multiple products from Best Buy and really never used it. Great insurance policy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had problems with the Logitech iPad Air 2 keyboard on two occasions. Easy replacement of the same item with Geek Squad replacement warranty. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had put this warranty on my previous Epson printer it’s really worth it I had to return the printer twice and they just replaced it for me for free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In-store assistance is a BIG plus!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so happy with the assistance we have received in-store from Geek Squad as well as sales associates and cashiers. When we need help it is so nice to have some close by.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Get The Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy and Geek Squad always do a great job of taking care of their customers. It is worth the price to know that if something happens to your product, Best Buy will be there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I buy these for everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been buying these product replacement plans for years. The way electronics are these days I believe its just something you have to factor in to the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not used it yet, but if you read the contract, it's well worth the money to have an easy replacement, if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free 4 yr replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4 year free protection is wonderful if the geek squad can’t fix it then it’screplaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't tell you many times the program has helped out. Recently my sons watch broke and we were able to replace it so easily. I shop at BB because of the program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BBY Geek squad!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never ever purchase a product without this service. Even if the manufacturer offers some protection. I feel confident in making sure my product stays protected!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad is amazing really enjoy the comfortability of knowing if my product breaks I have geek squad to take care of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great extended warrenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the extended warrenty, Best buy They go above and beyond at my local store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to rely on more warranty support then manufacturers warranty. Feel safe knowing that I am covered.

    I would recommend this to a friend