Customer Ratings & Reviews

Always get one before you leave, they are well worth it and replace the item and or get you a new one if you have an issue!

I have used a replacement guarantee on a iPad case in the past. I broke twice and each time I was able to replace it without any hassles, great job Geek squad!!

Not much to say about this except that it works as advertised. They took my faulty product and exchanged for gift cards which i used to purchase something else.

My monitor decided that it didn't want to work anymore. BB replaced it with no questions asked.

I tried to use it to exchange headphones so I could get a different kind but because I didn't have one little connectir piece or the instruction booklet I couldn't do it. It was kind of annoying at first but then they let me swap out the main portion which was what was broken

Geek squad immediately responded when the printer stopped working and they had refunded full amount. Great service and recommend.

In my life things always going wrong or breaks at the most inappropriate time so the replacement plan give me some peace of mind.

The geek squad always helps you with any problems or concerns regarding your electronic devices and have warranty.

I recently purchased a new front loading washer and a new refrigerator. Due to the replacement cost of these applicances I decided to get the replacement polices. Have not had to use them yet (a good thing). But I think that the cost of the replacement policies were reasonable.

I never purchased my electronic device's from any other company than best buy because they have the best protection

I love the geek squad warranty. It’s easy to use and they will fix it or replace it.

Buying the Best Buy replacement warranty is a plus for every item you purchase here. I've had to use it on a few other items and it is always hassle free.

I could not do without my Geek Squad Replacement Plan. Protects my purchases so I do not have to buy a new product.

I purchased a warranty for a headset I purchased had to use it 10 months later no questions ask

Always get this protection for your expensive electronics. This is the only hassle free protection plan I have ever experienced that a store offers.

Now I don't have to worry if my printer has problems - I have the 2 year replacement guarantee! No worries!

I love using this machine everyday in the morning my husband too

Always buy the protection plan no matter what! I know it sounds like you are paying a lot but when you have high priced items, you want to protect them.

Don’t hesitate on purchasing the replacement plan. Ive found myself in situations where I would have been out on serious cash had it not been for this product.

I have had Geek Squad for several years and find the staff and the services very good. The staff is helpful and knowledgeable. The prices are reasonable.