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Customer reviews

Rating 4.7 out of 5 stars with 11138 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 249 Showing 4,961-4,980 of 11,138 reviews
  • Rated 5 out of 5 stars

    Definitely worth it !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was definitely worth buying . It gives you confidence that if anything happens you are covered

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A little disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this protection, as I always do with my technology that I get at Best Buy. Had some trouble with the printer not connecting to the computer, and they said they could help. I would have to purchase a protection plan, and that mine didn't cover this. First time I have EVER had trouble with my Geek squad! They have always helped me in the past when my printer and computer were not connecting, and for some reason, this time they wouldn't.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate your feedback. It’s always frustrating when tech doesn’t work the way we expect it to, and it sounds like you need to get your printer connected to your computer. We'd love to see how we can help and what options are available to you. To get in touch, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Great option to buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will reconmend it to purchase this warranty for just 2 years if somenting happen you will have a new one or another of equal value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WARRANTY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When something was wrong they took care of the problem one way or another.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the warranty on the things I buy from Best Buy Because they are great at replacing or repairing with no questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love geek squad. they are the best! go! geek squad!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad saves!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always there to save the day. There are countless times I've thought I was out of luck, but then geek squad swoops in!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the product replacement plan for only $5 on a $50 item. This is a no brainer and provides an additional layer of peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best Buy’s product replacement. I purchase it every time and have used it on several items easily with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great that Best Buy has this service available bc with young kids using electronics anything can happen and the price is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan but i never got to use it. So far my products are in great condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Geek Squad for a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy honors the Greek Squad Service. It is easy to use and the staff is always helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i don't have any issues with this deal. I haven't seen need to use it but its nice to have peace of mind in having it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I won’t go without a Geek Squad protection plan. It paid for itself the first time they fixed my PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has been so great to me for many years, on several of my purchased devices. Truly affordable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, He had the product replaced due to it being defective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan works real well on all devices on there's a defect within the year they will swap it out I'll give you a gift card

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the warranty for the printer at a very good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Great Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad repaired my computer that contracted a virus in a short period of time. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best buy Geek Squad protection is something that I'll always purchase, those guys Really know their stuff and fix all problems.

    I would recommend this to a friend