Customer Ratings & Reviews

Excellent service, always professional and polite and finished in a timely manner.

Purchase the product to protect my product and to know it will be fixed correctly if anything goes wrong with it.

I won’t have any problems knowing that the geek squad is on board with my new purchase.

Very though and knows what they are doing. They made sure I understood before they left.

Good to have the extra warranty and never leave home without it

Excellent service that Best Buy offers. Highly recommend it

Great printer ! Can’t live without it! Love it so much!

I have purchased a 2-year Geek Squad product replacement but have not yet used it.

I've never had the Geek Squad protection plan not take care of me. I'll always purchase it with any major electronic!

It is perfect because everything breaks and it is good to be prepared.

Great support. Very professional and knowledgeable representatives

They were helpful, quick and professional in setting up the tv.

The Geek Squad is just a phone call away, 24/7. I have not been disappointed ever. It's worth the cost 'just in case.'

So I purchased the warranty with the understanding that its a replacement warranty .A warranty is nothing but peace of mind that you hope you don't end up using . I ended up using mine because the printer I purchased died on me out of nowhere .It was a canon color laser printer Canon Mf642 . When I went to go get a it replaced the at geek squad at my local bestbuy ."Cole" who said he was the supervisor and the only person I can talk to ,told me all he can do is offer me the money back as a BB credit . I told him that I am not interested in that , I'd rather have the same printer either fixed or replaced .I did not care for a store . I had already spend money is buying expensive toner cartridges that would go to waste . Thee guy told me that this printer is not is stock and a similar model I'd have to take the store credit and pay the difference . the difference was close to $200 . I DID NOT PURCAHSE THIS WARRANRTY FOR STORE CREDIT . I purchased it so if anything goes wrong I get the same or similar replacement . The Geek squad guy stonewalled me and kept repeating that this is my only option .He told me that I am welcome to try my luck at a different Best buy ! I am very unhappy with my experience .

4 years protections for 34$ . Thats amazing................. ........

You can never go wrong with the geek squad protection. It’s a great investment

I have not had to use this yet but it is good to know that if I do I will be able to replace my portable hard drive.

Can’t go wrong with geek squad. Highly recommend buying it

Will come in handy when need easy to acesss and get very helpful

Very reasonable with a total tech support discount. My last HP printer died after less than 3 years due to a hardware issue and software was also quirky.