Customer Ratings & Reviews

Its always good to have a warrenty... even if you never use it..I like having peace of mind.

I love knowing that if anything goes wrong I can just go to the store and they will find a way to help me

I purchased this 2-year protection just in case I need it, but I have not used it yet.

Geek squad is a a great thing to have on your stuff so if something was to happen your covered

This service is so nice to have as they will fix the product if needed

i had a printer that was 3 years old, it could not be fixed i got a full credit. was worth the price of plan.

I have always purchased Geek Squad protection and have to use it at least 4 times. Never any hassles.

Nice inexpensive insurance for our products. Hope we don’t need it but nice to know it’s there.

Great having a protection plan on a large and expensive product

always good to have a warranty, forgot what this was for oopps

always, always, always, purchase this for my electronics. Have not felt like it was ever a wrong move

policyFor a good peace of mind I would highly recommend getting this. It takes the worry out of the item

Love the option of getting the 2 year geek squad protection. A definite must on all electronic purchases.

They do a really good job for their service, very good

This plan was very affordable and essential I recommend to buy the plan with the product

Best Buy makes it so easy to replace products when something goes wrong it’s amazing !

First time purchasing a laser printer. Worth the money considering how much I saved on the printer.

Great product that I use everyday! Thanks for offering at Best Buy.

Bestbuy Geek Squad refused to honor a REPLACEMENT PLAN I purchased with my printer less than 1 year ago (Aug 2020). I got the printer at a good sale price, therefore, instead of REPLACING it add they should have with the exact same printer or one of equivalent value/functionality, they only gave me a store merchandise card for what I paid for the printer! What good did the almost $10 REPLACEMENT PLAN do me? I'M A VERY DISSATISFIED EX-CUSTOMER WHO WILL NEVER SHOP BESTBUY AGAIN, even if I have to pay a little extra elsewhere!!! The manager of the Florence, SC, store (Christy?) was the absolute rudest manager we've ever tried to deal with, as well!!! DO NOT USE BESTBUY ... YOU WILL GET DONE WRONG IF YOU EVER HAVE TO RETURN ANYTHING, EVEN WITH A 4-YEAR REPLACEMENT PLAN!!!

Great help. I had all my questions answered. Thank you.