Customer Ratings & Reviews

BEST BUY IS THE ONLY PLACE WHERE I BUY THE EXTRA PROTECTION PLANS BECAUSE I DON'T HAVE TO DEAL WITH THIRD PARTIES. IF SOMETHING GOES WRONG I GO BACK TO THE STORE AND GET A GFT CERTIFICATE ISSUED RIGHT AWAY AND I CAN SWAP IT FOR THE SAME OR SOMETHING BETTER FOR EXTRA MONEY OR SOMETIMES LESS.

I always buy the Geek Squad Warranty on all purchases that it is available. I have had to use it a couple of times, and well worth the purchase of it.

I appreciate and recommend this service it’s good to have the peace of mind

The previous printer had a 2-year product replacement and when it died Best Buy replaced it for me at no cost. When asked if I wanted to get a 2-year product replacement on the new printer you bet I said yes.

I like the printer - love having not to change ink cartridges and it prints fast and clear. BUT it does not stay connected wirelessly - every time I want to print I have to muck around for at least 30 minutes - usually much more! VERY frustrating!! And the HP app is SO intrusive - it activated the camera on my ipad, and used the cloud without me setting any of that up and I didn’t agree to it! It also needs my location to print - WHY???? Just let me print!!! NOT HAPPY with my purchase, because of software - the printer is good……when I can get it to print.

This is worth the price all day long these machines never last. If I didnt have it I would have to deal with manufacturers warranty. But because I took it out I was able to get an exchange right at the store. No hassle in and out I will always buy the protection plan.

Having the 2 year warranty coverage gives you peace of mind that your product is covered. Any issues I had, the warranty representatives were happy to help and fixed it in no time.

I hate to say but this is not the best printer. Most of the time my printer falls off line and disconnect, I can’t just click scan and scan to my printer. I have to only use the app and that’s very inconvenient. My other Hp allowed me to scan to email but this one doesn’t. So if I could I would not get again.

I always get Geek Squad Protection. Everything always seems to break right after the one year warranty! This warranty has saved me so many times! I'll never buy a product without it!

I always get Geek Squad Protection. Everything always seems to break right after the one year warranty! This warranty has saved me so many times! I'll never buy a product without it!

the Geek Squad protection plan is great they deliver i have donated 2 broken copiers to be refurbished and donated to a school or a business i consider their program for all service to be by far superior over the people at Square trade !!!!! YES I HIGHLY RECOMMEND THE GEEK SQUAD PLANS!!!

♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️

Let's face it, anything can go wrong at any time. The question becomes do you buy warranty? Well, if that item is more than what you want to pay if your current item brakes, then yes a warranty should be considered. I have not ever had any problems with Best Buy's geek squad warranty.

This service is worth every penny with speedy and knowledgeable representatives.

Good service. Geek squad is always helpful when needed.

Geek Squad protection plans are great! They offer excellent coverage and protection!

Geek Squad protection plans are great! They offer excellent coverage and protection!

This is definitely a plus to get, since it protects your investment from breaking down to keep you going on with what you're doing.

Great product, I have been using none stop and it’s been working very good!

This is a great idea and an awesome thing to have. Once I was given a brand new HP printer that a friend had bought but never used and ended up gifting me. The 3rd time I used it the paper started jamming and I were never able to use it again. Geek squad would have come in handy.