Customer Ratings & Reviews

I have always used Geek Squad on every major purchase

I purchased this for my galaxy watch 4. If you are active I feel this is a must. I had the coverage for my watch 3 and it had some issues. They not only covered the watch but refunded my my money and I used it to purchase my current watch 4

My wife live it. Great watch and a lot of new features.

I have a son with special needs and he has done some damage to his tablets. This has definitely been more than worth the money

Do not, I repeat do not, leave the store without the geek squad protection plan on anything with a battery or, well anything period! It covers components, as well as normal wear and tear. When it breaks, or the battery begins to only hold for so long. Go get a brand new one. No hassle, no questions. If your not going geek, your losing. Period

Working with Geek Squad is usually pretty good. Most times, they are able to explain things I can understand. Very good service.

Excellent service. Very nice and knowledgeable and helpful. Explained everything i needed to know.

Geek Squad will come directly to your house if the problem can't be answer with there 24/7 service, just call em up and they will schedule whatever is the best time for you come back out and help with any malfunctions you may have rather with your tv, computer, phone or smart watch etc.

I LOVE my watch. Battery like is fantastic. I forgot it one time as I oeft for work and missed it all day. The capabilities amaze me

Ok, so it's hard to tell how well the plan will work if something happens, but BestBuy has never let me down before, so I'm not worried. Anyway, the protection you get for 2 years for $30 is a great value. Wearables are easy to damage and it's good to know that you're covered for 2 years, and in 2 years, it'll be time to replace your smartwatch anyway.

Easy to work alongside with. No hassle or worries on what is covered.

WHile none of my fitband/smartwatches ever had any physical damage, these things are right there on your wrist and in harms way. It seems like the batteries start feeling their age right around the time the new model comes out so it can help offset the cost of upgrading.

Replacement, was very easy for my smart watch. No questions asked simple process in the store. I brought the protection again for new device.

I bought this replacement plan for a Fitbit Charge HR I had. The clasp on the band broke. Best Buy refunded all of my money and gave a partial refund of the replacement plan. I was then able to buy a new one right off the shelf that same day. Best plan ever! I recently bought a Fitbit Charge 2 and I was sure to buy the replacement plan again.

Don't buy one of the watches without getting this. That being said I do find it interesting that if you have to return the product in under a year they return it under the manufacturer's warranty and only give you a partial refund on the plan. But hey at least with this you are covered for accidental breakage as well.

More than I could ever wanted. Just looking at this watch is gonna make you want to run! Battery last forever.

Very decent work. Looking forward to using the service again.

the agents are very professional.geek squad will continue to use it

this product was recommended to me I'm so grateful that it was it was one of the best products that we bought we're so satisfied and happy with the service and the professionalism and courtesy that was given to us we recommend this product to anyone who would buy it thanks.

I bought the protection plan for my smart watch cos it was inexpensive and given that I was replacing a watch that stopped working out of the blue, it seemed like a good idea. I haven't had to *use* the plan, and I really hope not to, but the peace of mind is nice.