Customer Ratings & Reviews

Can't really say value wise if this is just that. Like any insurance policy, it only proves itself when needed. Hope I don't need to use it, but better safe than sorry. Do think it is a to pricey based on the base value of the item purchased.

Purchased it with myFitbit. Great purchase. When I got back into Crossfit and wanted something to monitor my HR while doing so, the Fitbit Blaze and 2 year protection plan were a great purchase pair. I was able to replace my item with no problem after the band began to tear and watch had a hard time updating. Staff was fast and helpful.

Very easy to work with. They were ready to do what it took to make me happy. I had two service people working with me to solve my problem.

Watch is running strong love it and use it every day. Good for timing workouts, measure heart rate etc

the geek squad set up my smart watch to my iphone and explnind every thing very well thank you

I always get the protection plans. They always come in handy. You never know when you are going to need them. With kids especially, you most likely are going to have something dropped, spilled, broken, etc. It never hurts to have that insurance.

I love that best buy has the geek squad protection.

I feel really secure if something happens to my wach due this insurance

The Geek Squad plan that I had on my old vivoactive HR covered replacement for "wear & tear" when the band broke. Since the HR is not carried any longer they replaced it with a vivoactice 3 (which is the new version of the HR). The only cost was for a new Geek Squad plan since the HR was over a year old.

My previous watch was damaged. Was a little skeptical to get it replaced but I had the coverage with Best Buy. Went to the store, they checked their records and told me pick my replacement. No problems at all. Left very happy as with all my Bestbuy purchases.

I got the Fitbit Charge 2 with the best buy warranty and it was totally worth it! I had a problem with my band, and I could easily replace my fitbit and get a new one for it. The exchange did not take any time and I was helped out promptly. I did not have to pay extra to replace the band or for repairs as it was all covered.

Love the Geek Squad Protection. Bought it when I bought my Galaxy Active Watch, had a problem with the watch not holding a charge and Best Buy replaced the watch no questions asked. Best Buy is my go to place always.

This is a great watch forworking out and just healthy living

Geek Squad service. Is probably the best service, repair or replacement plan I've gotten for electronic devices. I always get it. 10/10

The entire group is very helpful and knowledgeable. I appreciate them more than they could know!

Best Buy Geek Squad accidental protection plans are the best in the industry. Never any hassle when issues arise with products.

Geek Squad warranties are generally a great value. We have not yet had to file a claim on them so far.

The team services is exceptional, every time that I have a issue with my devices the they always come out with the best solution.

Geek squad is the best at what they do i trust them over any other place for returns and repairs.

I am impressed with Best Buy’s product replacement program. It was hassle free and quick. If I have a concern, they take care of it right away, no questions asked. As long as I have a receipt, it makes it simple. Also, they have the information in their computer should I not have the receipt with me. Really a nice program!