Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6005 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 6,005 reviews
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek sqaud anytime I need help they are always so quick and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent used it very much but its nice to have the reassurance in case something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good watch for the price, not as many options as some but worth the price. Good battery life and easy setup with my Apple Watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for high-value personal electronics.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for high-value personal electronics like a smart watch. I always get the extended protection when I pick up a smart watch for family members.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have purchased the warranty. I purchased warranty over screen protector since it covers that and screen protector does not last that long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Fit bit for my 10 year old daughter for her birthday. I don't usually buy replacement plans but I feel more comfortable knowing if something happens to her Fit bit that we have something to fall back on and are not just out the money for the entire purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend getting the protection. When it came down to repairing my Samsung watch they gave me the option to exchange the watch for the same one, or upgrade to the latest. I just had to pay the difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very useful!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I take advantage of the warranty that I buy. My Fitbit takes a lot of usage by me during my many workouts and sometimes become damaged. Due to having this warranty, it's a seamless process of getting a replacement. Definitely a great price for the warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lifesaver

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not usually on board with buying the extra protection, but I got it on the Vivoactive HR watch for my son, which has been a lifesaver--we've had so many issues with the watch, but each time, we bring the watch in and they hand us a brand new one. Easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed, my galaxy watch active 2 was discontinued and they replaced with a new galaxy watch 4. I will always buy protection plans now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung watch 4 recommended for my few needs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful, knowedgeable. Great service. Took appointments to minimize crowd.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for my last garmin and they made it so easy to get a replacement when it stopped working. Everyone who helped us in the store was super friendly and patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get Geek Squad service. With how high tech these watches are it helps to have the Squad back me up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a good option for your watch repairs! I had geek squad help me find the perfect watch and the customer service was very good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday gifts

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love my Samsung galaxy watches I used to have the old fashioned watch and I really enjoyed this one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to utilize this yet, but everything was seemless about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service is top notch. If i have a computer question they are so very helpful and if my clothes dryer quit working they are there to stand behind it and have it repaired as quick as possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best watch I owned!!! The quality is excellent and work good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    #1

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. I'm getting this service for all of my electronics i buy from Best Buy. Thank you...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Store personnel

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team. Replaced item. Store personnel were very professional

    I would recommend this to a friend