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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6016 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 6,016 reviews
  • Rated 5 out of 5 stars

    Safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't needed to use this, i am happy to have not had too however we bought the coverage ad usual for the "just in case" situations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service is great, they really care about customers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it but I'd imagine it's worth it if I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for the gift I gave my best friend! I feel protected knowing she will be able to get her watch fixed if anything happens!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good warranty covers a lot of things. Hopefully i dont need it but always good to be prepared

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung classic 6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this watch. It has so many things you can do and I have a lot of medical issues. I can do a lot of them on this watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Luv the geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely get Geek Squad protection on the products that I buy through Best Buy they stand behind the products and it is nice to have the protection there in case any accidents happen or malfunctions that are not covered by manufacturer warranty. Also it is nice to be able to bring my product right into the store instead of mailing it in to get the warranty covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Some Things DESERVE Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stop wondering whether or not you should spend the extra money on an insurance protection program for the expensive electronic device you are purchasing. PEACE OF MIND is all you need for the comfort to know that your investment is protected. The Geek Squad protection plans are second to none in this world.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    buy the 2-year plan because you will regret when you break that device. if not buy it then you risk everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great assurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this service and feel that it is worthy of the amount for an assurance of maintaining my items in top working condition and that I can come into best buy or use chat for feedback on an item if I have an issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, worth the price. It is a good investments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks! Very satisfied with my purchase. Geek squad always takes good care of me. My most trusted computer repair place. Geek squad has helped me many times when my system was down. I would have otherwise had to buy a new system. I would definitely recommend them to a friend. 5 star service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Invest in the coverage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This insurance has came in handy so many times! Gives me peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very grateful that I have the opportunity to have a protection plan on this watch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They fixed my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took my computer to best buy and needed help with it the first time. I didn't have an appointment so I had too come back a different day because they was all booked up. The day I got there they was very prompt in helping me but I had too pay $300 ish for the security app so they could fix it. Plus I had to leave my computer there and pick it up when it was done. That's why I'm giving 4 stars because I was disappointed in having too come back. And paying $300 upfront too get it fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    yes

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great watch. has been entertaining to watch them use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price for the Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the 2 Year Protection plan on the Fitbit Charge HR I purchased for my wife. The plan cost $30, and in my opinion, is a great deal in this situation since these fitness trackers tend to break down within the first year at a higher than average rate. We will receive full product replacement if it stops working, so I'll gladly spend the money on the warranty in this case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy GSP worth the money and investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GSP is a good investment for your electronics. I purchase this on my Samsung galaxy watch. You never know it you draw a problem device and it's nice to have the protection to exchange your device with a new 9ne or a different brand. Best buy is there for your peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gsp is the way to go.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GSP is a good investment for your electronics. I purchase this on my Samsung galaxy watch. You never know it you draw a problem device and it's nice to have the protection to exchange your device with a new 9ne or a different brand. Best buy is there for your peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the way to go!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know many people thing Best Buy is over priced but they need to be reminded they do price match! Plus they offer this awesome insurance for most product (I think). I purchase the insurance with all my electronics. I know it was be a bit pricey but it's totally worth it in the end. Covers pretty much anything that that can possibly happen to the devices

    I would recommend this to a friend