Customer Ratings & Reviews

Hard to say anything else about a warranty as I have not had reason to use. My previous similar headset had no service contract and broke within a year.

Bestbuy protection plan is excellent. Had to use on another product in the past and had great service. No complaints would highly recommend.

I’m so glad I got the product replacement coverage. My kids end up with broken headphones from time to time. This is one of the best investments.

PAYS FOR ITSELF, I have had agents mount my tv, reconnect theater after having new carpet laid, and software installed on my laptop.

I decided to hedge my bets and buy this just in case. It is inexpensive to give me confidence that I can get a replacement should there be a problem.

Haven’t had any issues, but we get many power surges with our electric company so we do anticipate these not working as long as normal. We’ll see!

do me a favor... always get geeked out for your investment! easy returns and trade inns if you suck at keeping your items from breakage!

I always buy the product insurance. If something breaks they just give you a new item - no hassles. Includes accidental breakage.

Very important to purchase this coverage for my Son’s gaming electronic device. Just in case it is needed, customer device is one simple call away, 24/7.

Great to have. I got it just incase. But it is great to have. So if it just stops working, you maybe drop it, or who knows. Get it replaced.

The peace of mind you get with having Best Buy cover any potential problems is worth spending those extra $10. 100% recommend buying it every time.

Replaced our old LG TV which was not a smart TV. This smart TV makes it easier to use extra apps and links to Alex so can monitor.

Very professional, and knowledgeable and patient whenever I have had to call. They have always resolved whatever issues I have ever had. Well worth it.

Sometimes you like buying something that you just know is gonna break, well, then this is the PERFECT thing for you, came in handy for me

I love Geek Squad they are awesome and their services are excellent as well they tell you what they did and showed you what the problem was also.

This is the best product replacement. I’ve had product go bad after year and a half and if they can’t fix it they replace it no problem no hassle

I always get my issues resolved by Geek Squad. Never have any problems.

I am very pleased with the Geek Squad 2 year replacement service. It offers piece of mind and in today's world, that is saying something.

Geek squad insurance plans are great no hassle just tell them the problem and they will handle it. Price doesn't be to bad for insurance

Great product! I would purchase this again! I have had great experiences with my Geek Squad protection services and products!!