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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1722 reviews

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95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,722 reviews
  • Rated 5 out of 5 stars

    I'm Glad that they are exist.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Quite a long waiting time, but I like their positive ending. Definitely, I will recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales associate suggested getting feel squad protection, and considering the user of the priduct, it was a great idea

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good warranty plans.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used Geek Squad warranties several times. Super easy. I did use one on a TV once where they pro rated the amount I received rather than paying me back what I had spent. That seemed odd to me but they did let me keep the old TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best in class

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always ask Geek squad to install our home appliances. They are prompt, friendly and professional. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend to get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciate the option of buying this service, you never know what’s happen specially if the item was expansive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable and great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good to have especially for your devices. I highly recommend to get with your device. They are reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beneficial to purchase the warranty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have always found it beneficial to purchase the warranty. We had to use the warranty already and we purchased a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two year replacement is the best money I have spent in awhile. Being able to replace broken stuff is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - Satisfied Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always expect and receive great service from the Geek Squad. Good to know they are only a phone call away!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 YEAR GEEK SQUAD PRODUCT REPLACEMENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GEEK SQUAD PRODUCT REPLACEMENT is a great value for a 2 year service contract in products you purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it's a replacement plan, it's a no brainer. Geek squad is easy to work with when you need to as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it's a replacement plan, it's a no brainer. Geek squad is easy to work with when you need to as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent delivery and courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was great. We had our contractor install in lieu of Best Buy due to covid restrictions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad repair my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have for all of your product that you buy it’s cover all of your computer and laptops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for high dollar items at a low cost.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good knowing my product is backed up with protection. Would not have purchased a Samsung 10e phone without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While my wife can be normally careful, but the security of knowing with even am accident the tablet can get fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful they are always there to help I recommend getting the coverage no hassle or problems with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped install computer equipment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helped install my sons monitor and computer. Very happy with the services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    service plan is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the geek squad service plan it pays off when something is a couple years old and has an issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so glad that I got the 2 year Geek Squad Product Replacement because it has saved me so much money.

    I would recommend this to a friend