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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6564 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 6,564 reviews
  • Rated 4 out of 5 stars

    Desktop Keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice keyboard but not compatible with my desktop. It works once you figure out what key matches what symbol (@$&#) etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electronics do fail from time to time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection contract has always been honored at Best Buy for me. No questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is always on the ball.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get geek squad! The crew here is amazing and they are so helpful. I love this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Foolish to pass up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably the single greatest protection plan I have ever purchased. I buy it for all of my components and it never fails me, even though my mouse and keyboard inevitably do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind with great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really glad I added the 2-year accidental protection — totally worth it. The Geek Squad team was helpful, explained everything clearly, and made the whole process easy. It feels great knowing my device is covered just in case. Excellent customer service and fast setup!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100/10 service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad fixed my tv in under 30 minutes. everyone there is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my switch no issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is amazing and the $100 annual fee is 100% worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely wanna keep your purchase safe . Highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, the only downside is that I have to drive an hour just to return something if it doesn’t work. Wish I could return it through shipping to save me the trouble.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing money can buy! I would never leave without purchasing this protection!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protection Matters!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection on my products and Geek Squad always helps me when I need it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe deciscion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth it. I have yet to go through an annoying experience with Geek Squad. My item is not doing well or defective? I head to the store, return it for a replacement, and I go home satisfied. However, the items I buy from Best Buy are usually gaming-oriented and small electronics, so I can't say anything about the larger items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the 2-Year Accidental Geek Squad Protection...............................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They're there when you need them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just hope that they will be able to help when I need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is amazing they fixed my switch with no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad saved my controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth buying the geek squad protection! Great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recomended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and options having this plan. You would not regret any single penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little over priced in my opinion but good for your products great help and replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyboard warrior

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my 10yo. he loves it. Plug and play easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used but glad I have it. Gives me peace of mind!

    I would recommend this to a friend