Customer Ratings & Reviews

Anytime i run into a problem with my items you can always count Geek Squad has my back and as well as the best buy customer support!

Replaced my headset same day with absolutely no issues

love it , it works great wouldn’t want any other mouse than this one

This is not the first time I have bought geek squad protection, and I AM SO GLAD I DID! I bought it when I purchased my boyfriends Ps5 and it ended up coming in hand when his console eventually started getting older and messing up. I obviously hope I don't have to use it, but if I do, I know I am guaranteed great service!

If you don't use the item that much, then yeah you can skip out on this. However, if you're like me and use (insert item here) nonstop? it's gonna wear down quick. Since their policy is very forgiving, you could essentially unbox the item you purchased as soon as you get it home, smash it with a hammer, pick up all the pieces, put it in the box, and take it back and get either store credit or do a one-for-one swap and go about your day. So next time they offer this to you, really assess how you're going to use and abuse the item before you tell them you don't want the replacement contract. it's saved me more money than it's cost me in every scenario

Got geeksquad protection plan for my headset and it came in clutch!! My headset broke and I remembered that i had the protection plan and it was so easy to go about getting it replace all they had to do is search my number up and go to my protection plans and give me a brand new one very handy for a low price!!!

I love the protection warranties at Best Buy. They are fantastic. They are the best protection warranties out there today.

Very professional and knowledgeable! Would recommend for electronics!

I had to replace my keyboard and im glad i got the warranty. It was extremely simple to swap it out, maybe 5-10 minutes. Took it in, said its not working, got a new one. I ended up getting store credit because they didnt have the same model, but i got one that cost more and was on sale, which was within the limit of the credit.

They are always very helpful with repairs replacements and warranties

The warranty pays for itself if you ever have any issues.

The warranty pays for itself if you ever have any issues.

Great coverage and incredibly affordable in the event you need it.

Gives you peace of mind. I like being able to take directly to the store.

I always purchase the Accidental Geek Squad Warranty on all my purchased appliances and electronics from Best Buy. I had several occasions that the warranty came in handy at a bad time; when one of my appliances broke down and model discontinued BB had a higher/better model I was able to choose from at not cost for replacement; when our 55" TV stopped working, BB was able to get that resolved with a replacement for a newer model, at no cost; a very highly rated Router purchased with the Geek warranty died on us at one month left on the warranty, BB replaced with a newer model because the old one was discontinued.

Super worth it, sometimes. If what you're buying doesn't have warranty, or you don't want the hassle, this service allows you to just swap out your defective device for a new one easily.

It literally gets you a new item. As long as it's GSP-R it's a replacement (R). Which means they just give you a new one. If you're wearing out items or just know they don't last get the protection and you saved yourself down the road.

The keyboard it’s self was very nice the Omni point switches really helped my game play and react faster if your looking for a good keyboard and have the money for buy the apex 7 Tkl the rgb adds and with the oled you can switch the rgb with the Omni point actuation I defiantly recommend if your looking to buy something fast.

Good product. Use every day. Never had any issues.

I purchase many items from Best Buy and their Geek Squad Replacement plans don't disappoint! I highly recommend you protect your electronics to have that peace of mind!