Customer Ratings & Reviews

Don’t risk it, get the extended warranty. You will thank me later when something happens. It’s like an insurance policy and everything electronic I get has an extended warranty.

I needed to get a external drive replaced and I had questions regarding the necessary steps needed to complete the process. The person in charge was very cordial, was patient when explaining what could have been the possible problems that lead to the corruption, and, how I should proceed afterwards. It was an overall positive experience that I recommend.

Excellent service, highly recommended! They are smart and knowledgeable!

I recently had a fantastic experience with Geek Squad at Best Buy. Their team displayed exceptional expertise, quickly diagnosing and resolving my tech issues. What stood out was their dedication to customer satisfaction—taking time to explain solutions and providing valuable tips. The service was swift, and reasonably priced, and left me confident in their capabilities. I highly recommend Geek Squad for reliable and expert technical support. Kudos to the team for outstanding service!

Great gets the job done efficiently and never had issues great perk to have when your a gamer

I buy geek squad protection on everything. Since I was younger and it was black tie protection. I event worked at Geek Squad and saw the ins and outs. And then still get total tech and protection plans because the value is unmatched. If something is available at both best buy and amazon, I do best buy because the warranty is so good. I can head to a best buy wherever I'm at, and go exchange my malfunctioning or damaged device (depending on coverage) for a new one or even different product if I wasn't feeling that one. Peace of mind for sure.

10/10 would recommend amazing assistance by the sales associate that help me as well !!

Overall you can definitely feel the premium qaulity with this keyboard. The magnetic switches are extremely responsive when changed in Icue and make games like cs2 and valorant very fun to play. In addition, the metal engraving of the digital camo looks very nice. Do keep in mind that the keys are a very soft matte looking gun metal gray rather than black but personally i think they look amazing

This was purchased for an SSD. I do this for all my electronics and I am an Elite services subscriber as well. It is very nice to be able to get on the Best Buy site, login and start a chat with a Geek Squad agent to resolve issues on my 4 PCs. When something requiring them to physically work on a machine happens, I make an appointment, take it in and its either resolved while I wait or I come back a day or two later, and its covered in cost of the elite subscription. For me, it makes total sense to have that peace of mind. Lastly, when you are considering a purchase, its great to get on a chat session and ask them the pros and cons of a purchase. My last was a color laser printer and upcoming will be a heavy duty (gaming type) laptop for design work. There are details they provided I would never have known.

I use my headphones 10 hours a day. They are very essential to my job. When ine of the speakers broke off. I needed to quickly replace the headset. I returned them for a new headset with no problems. This warranty has saved me time and expense on broken products. I don’t but from best buy and not get the warranty. Other stores require explanations or time consuming verifications. I never purchased the extended warranties before but since my great best buy experiences. I don’t purchase products there without buying the warranty.

I get this on every bestbuy purchase! A must have , saves you money

I used this for my steam deck as a portable m&k. Zero complaints. Works as intended.

Good peace of mind for my mic. Always recommend geek squad protection, if anything goes wrong I know I can get a new one without having to pay full price.

Is. G. O. Od

Geek Squad is Amazing, got to give Extra Credit to Alex, great people, polite, professional, and Friendly Alex did a great job for me. I check to Best Buy web site, Best Buy is my go-to Place for my electronics

I recently purchased a Geek Squad wireless keyboard and mouse, and I am extremely pleased with my purchase. The keyboard is comfortable to type on and the mouse is highly responsive. The wireless connection is reliable and the range is quite good. The setup was easy and the battery life is quite impressive. I have been using it for a few weeks now and have had no issues. I highly recommend this product to anyone looking for a reliable and affordable wireless keyboard and mouse.

Does what they say,every time.Honest smart ones at that store are mature and put their all in all into their work.Their work habits are outstanding so signing up for help with your tech will really put a smile on your face.

The 2-Year Accidental Geek Squad Replacement plan offers peace of mind with coverage against accidental damage, including drops and spills. It provides prompt repairs or replacements, ensuring minimal downtime for devices. Extensive Geek Squad expertise enhances customer support, making it a worthwhile investment for safeguarding expensive electronics.

This has been worth the investment for my grandson.

Works great boo questions asked returns. Even without the box