Customer Ratings & Reviews

I absolutely love my keyboard. It is so pretty and love the lights

The Geek squad services was very nice and professional.

I am a user of mechanical keyboards and this keyboard seems very good for those who need a good quality product without spending too much.

So far so good. Have not used it yet just trying to learn everything i can

Great product warranty for my headset got the 3 year warranty always get the warranty on electronics

Haven’t had to use it yet so can’t say much but the price was worth it I guess

Geek squad service/warranty is amazing. For year I’ve always declined any type of warranty coverage but in the last two year I’ve started to buy it for any purchase that is eligible. Any issue I’ve ever had has been met with a replacement with no hassle whatsoever. I’ll always purchase they’re protections moving forward. Great job Best Buy!! Thanks.

Make sure to or for the extended warranty. Better to have it and not need it than need it and not have it!!!

Love there customer service. Always happy to take care of you..

I bought this because of the key feedback and the keys weren't extra loud. I have a baby and my OG keyboard was just too loud. The wireless functionality is great. The light features and different profile sets offer a great experience if you play multiple games. The build is solid and sleek. Overall a really good keyboard.

I get the GS plans on everything i can, when i can becsuse i know ill be covered. If it cant be fixed, itll be replaced. Its such a nice feeling to know that youre protected no matter what!

Although it's usually the best advice to avoid product warranties, I've come to love Best Buy's Geek Squad service. I've easilly replaced several tech items that've malfunctioned soon after the manufacturers warranties have run out. Normally I'd be stuck with a broken and useless item, but instead I just walked into my local Best Buy, handed in the defective item and immediately received a brand new replacement. Quick and very easy.

I love the best buy warranty, gives me a piece of mind that for almost any reason my product stops working I have a solution.

I don’t think the warranty from Best Buy is worth it anymore what they do now is go threw the manufacturer first never using your Best Buy warranty unlesss it goes longer than the manufacturer which these days is 2 years and if your product doesn’t have issues within 2 years it most likely won’t and will be outdated with these fast advancements

Fast service with attention to detail. Fast turnaround time.

Most companies dont let you return or reverse an insurance for a product, but I was surprised with BestBuy Geeksquad! Yall are legends frfr

Geek squad warranties are always great. Whenevee my stuff broke it got fixed/replaced with no issues.

Truly worth the extra cost! I previously bought a Microsoft Mouse/Keyboard combo (Wireless Desktop 850), and didn't purchase this extra protection. Within 6 mos., the keyboard letters began wearing away and the mouse began to malfunction due to a bad USB receiver. Too late to return, so I was faced with purchasing new equipment. Had I bought this warranty, I would have simply brought it back to Best Buy and received a replacement. I'll never make this mistake again.

Great work mouse. Comfortable and side scroll is useful

The agents are great and easy to work with. Very knowledgeable about their products and services.