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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6567 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 6,567 reviews
  • Rated 5 out of 5 stars

    Added Security for your Computer Gear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This option is great, especially if you are prone to accidentally breaking things, like I am- It is a good coverage for relying on the unexpected that may occur- I would recommend this purchase for your keyboard/mouse product- Have worked with Geek Squad before, no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The replacement plan is a great thing to have. Especially when you want to save money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the $$, and hassle free at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added on the 2 year replacement when i purchased a WD external hard drive at best buy, and unfortunately had to use it just a few months before the 2 year period. It was very easy to use, best buy didn't give me any hassle, and was able to purchase a better drive that cost less than the original.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better Safe Than Sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection plans for my electronics because you never know when you might have something in need of repair. I've had to use a Geek Squad plan once, though not a replacement, and they were quick and very helpful at both diagnosing and helping to fix the problem!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't beat replacement value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for the peace of mine and it is indeed a great value for the price paid on the key board.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. For certain equipment I always buy the extended warranty from Best Buy. Geek squad rocks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing customer service John was really helpful with everything and the keyboard works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great if you don't want to pay full price for replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the hekp I needed no problem. Theyre always very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal if you ask me since stuff can break randomly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What's there not to like about geek squad service. I get geek squad almost on every single product I purchase. Actually I go to Best buy over Amazon just sometimes to take advantage of the geek squad. There's something very satisfying knowing that your products that are usually expensive electronics are covered under a warranty. Not just any warranty The geek squad warranty is one of the best out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Option to Consider

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I generally take very good care of my items, but having this as an option is great when other people don't really take care of my stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice ppl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good guys, helped me pick out a good headset, thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly they helped so much and they are so nice which made the encounter very good. Overall I got the issue that I had solved and felt good after the encounter. Also an additional note is that they didn’t make me feel like an idiot during my interaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best place to buy electronic devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad agents were always so friendly, I never had any problem with geeksquad service in any Best Buy store (I went to 4-5 different stores and had service). And because of how smoothly services are, I always recommend my friends to purchase electronic devices from Best Buy and then purchase geeksquad plan rather than anywhere else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In case accidents happen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this because my son is avid gamer who's trying to start up his ow streaming channel. So I figured is best to have extra protection but I haven't had to use it yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good extra memory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and compact. Nice lighting that stays on while in rest mode.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Awesome

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect PERFECT PERFECT PERFECTION PERFECTION PERFECTION

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad insures your well taken care of with a product wether it’s to return or damaged they will always help you by any means necessary and will give you advice on your best options and that’s why I keep returning to this place for the outstanding service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goat squad protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is great for ease of mind. Better to have it and not need it than to not have it and need it!

    I would recommend this to a friend