Customer Ratings & Reviews

This option is great, especially if you are prone to accidentally breaking things, like I am- It is a good coverage for relying on the unexpected that may occur- I would recommend this purchase for your keyboard/mouse product- Have worked with Geek Squad before, no complaints

The replacement plan is a great thing to have. Especially when you want to save money.

Added on the 2 year replacement when i purchased a WD external hard drive at best buy, and unfortunately had to use it just a few months before the 2 year period. It was very easy to use, best buy didn't give me any hassle, and was able to purchase a better drive that cost less than the original.

I always get protection plans for my electronics because you never know when you might have something in need of repair. I've had to use a Geek Squad plan once, though not a replacement, and they were quick and very helpful at both diagnosing and helping to fix the problem!

I purchased this for the peace of mine and it is indeed a great value for the price paid on the key board.

Great value. For certain equipment I always buy the extended warranty from Best Buy. Geek squad rocks!

Amazing customer service John was really helpful with everything and the keyboard works great.

Great if you don't want to pay full price for replacement.

Got the hekp I needed no problem. Theyre always very friendly.

Good deal if you ask me since stuff can break randomly.

What's there not to like about geek squad service. I get geek squad almost on every single product I purchase. Actually I go to Best buy over Amazon just sometimes to take advantage of the geek squad. There's something very satisfying knowing that your products that are usually expensive electronics are covered under a warranty. Not just any warranty The geek squad warranty is one of the best out.

I generally take very good care of my items, but having this as an option is great when other people don't really take care of my stuff.

good guys, helped me pick out a good headset, thanks!

Honestly they helped so much and they are so nice which made the encounter very good. Overall I got the issue that I had solved and felt good after the encounter. Also an additional note is that they didn’t make me feel like an idiot during my interaction.

Geeksquad agents were always so friendly, I never had any problem with geeksquad service in any Best Buy store (I went to 4-5 different stores and had service). And because of how smoothly services are, I always recommend my friends to purchase electronic devices from Best Buy and then purchase geeksquad plan rather than anywhere else

Purchased this because my son is avid gamer who's trying to start up his ow streaming channel. So I figured is best to have extra protection but I haven't had to use it yet

Small and compact. Nice lighting that stays on while in rest mode.

Perfect PERFECT PERFECT PERFECTION PERFECTION PERFECTION

Geek squad insures your well taken care of with a product wether it’s to return or damaged they will always help you by any means necessary and will give you advice on your best options and that’s why I keep returning to this place for the outstanding service

Geek squad protection is great for ease of mind. Better to have it and not need it than to not have it and need it!