Customer Ratings & Reviews

Every time I have had to take my computer to Best Buy Geek Squad for an issue I was experiencing, the geek squad employees were friendly and knowledgeable about the issues I was having. Geek squad was able to fix the issue in the store.

Best Buy employees are always so knowledgeable and helpful. This is why I keep coming back! They were able to help me every time I had an issue and always able get me exactly what I needed.

Good quality Awesome way to introduce probably one of the best in the market

This keyboard does it all and it is very colorful.

It works great. It's the best mouse I have had for gaming!

Great item my son uses it daily would recommend in future

I'm torn with the service, I'm sure the staff do great work and I'm actually friends or acquaintances of one of them and I know for a fact he's a straight shooter. My only issue, is I buy the service and nothing ever happens. If I don't buy the service, something generally happens.

Extremely happy that I purchased the replacement insurance on a backup storage device I purchased. I loaded thousands of pictures onto the device over a couple of weekends. When I went to view the pictures, it was not readable at all. I brought it back to Best Buy, they checked it out, and it was indeed corrupted. Since I had purchased the replacement insurance, they credited me with the full value of the item and I was able to purchase another storage unit of a different maker for a small additional fee.

Geek Squad service is a must if you get anything. The 2-year accidental service is necessary if you break your item on accident. The customer service as well is on point and very fast. I would recommend it and the price usually depends on the product, but it is usually worth it.

Never had any problems using this 2 year protection and returning the product

Haven't needed to use it yet but it covers a lot of stuff. Great choice to get.

Always very helpful and kind, knowledge and very quick to fix the issue.

I love the Geek Squad! Almost every single electronic I bought at Best Buy have this warranty! Because they are the best and if they can’t fix it usually what ever you spent on that product you can use for store credit or they’ll just give you a new one! Save me sooo much money! Love them!

It's my travel keyboard and mouse. Love that it fits in my bag.

I’ve used Geek Squad for the longest time when it comes to having a warranty for items that don’t already come with any, or that i just want to protect. The staff are the friendliest people, and they are super helpful with answering any questions, even if they’re not about any product you’vepurchased. Would recommend buying this insurance whenever possible for any item that offers it.

Best keyboard for your office computer, very good price

Geek Squad is great because they provide expert technical support, reliable repairs, and personalized assistance for a wide range of electronic devices. Their skilled technicians offer convenient in-home or in-store services, ensuring customers receive efficient solutions and peace of mind in dealing with their technology-related challenges.

Geek Squad is great because they provide expert technical support, reliable repairs, and personalized assistance for a wide range of electronic devices. Their skilled technicians offer convenient in-home or in-store services, ensuring customers receive efficient solutions and peace of mind in dealing with their technology-related challenges.

Works perfectly. Used for work so it can take some abuse. No need for geek squad yet but the insurance is a comfortable feeling.

I used my geek squad warranty on a tv that had issues. Although i was able to use it i they deducted 100 dollars off of what i originally paid. Did not make much sense on why but it is what it is.