Customer Ratings & Reviews

Took my laptop in for a diagnostic check up and update that we were having trouble doing ourselves. Also the track pad and volume was acting funky. They fixed it in a day or so and haven’t had any problems with it since then! They were really friendly and made sure to explain what was the problem and the steps they took to solve it. I always get the plan for these reasons

I always get the Geek Squad Warrenty. They are fast and hassle-free with all their promises! Plus IF an accident happens, which they do, you are covered!

Great set user friendly and great for any computer wether it’s a laptop or tower and can be used for gaming also such a great product

It helps me decide to get warranty because of reviews. Make sure to have a warranty for your new product in case of unexpected problems.

Great service and products. No issue replacement..

Great product no issues with it at all. Works great.

Perfect gift for my little brother who is building a PC.

I am not a pc gamer, but the few games i have played on pc are enjoyed mich more witht his keyboard. I like the yexture alonh with the click of the keys. The one thing i am having an issue with is thr LEDs. They work perfectly fine, and all the options through thr downloaded program work well except for the screen mirroring mode. This could be an issue with the program or with my laptop specifically, but other than that this is an amazing product

Extended warranty is the only way to go with electronics these days.

Hopefully I won’t have to use but if I do im ready!

The geek squad guarantee is very easy to use, as well as it helps a lot when you buy it for things of daily use, since being something you use regularly, they can break down and with this guarantee you have the same product insured for a smaller amount, which I think it's great because it's very easy to change it in the store.

Got this for my G Pro Superlight & Superlight X. Worth it for the peace of mind on a premium mouse with a steep price tag. Used it twice because of scroll wheel malfunction and double clicking malfunction. Went in, got a brand new mouse no questions asked.

Great Value, I get geek squads replacement plans on many of my electronics.

Always worth it for those times you go OOPS, did that several times this year for the most part Best Buy and Geek Squad were helpful in a fast and effiecient manner. Only problem I had was when I crashed my drone and it took them two weeks to tell me they were just going to give me my money back, usually they do it there and then not sure what that was about but other than that yea I guess just dont forget to check in on status of items just to be safe so they dont lose you in the system

I used this when my Razer - Kraken Wired 7.1 Surround failed at 18 months, which I knew it would since it had the mute and volume control on the line, which is where every headset I've ever had that was setup this way failed. I took it back to the store and they gave me a store credit, no questions asked. Well worth the money for wired headsets since these will usually fail in under 2 years.

Reliable services as advertised, experts in problems and finding suitable solutions that keep the best interest for all to assure a functional device as advertised be repaired and or off all fails maybe replaced or receive a credit back if the rare occurrence that it may not be fixed to its stock condition/performance. Always recommend Geek Squad to all!

Did their job. were nice and friendly, direct and too the point.

Love it..come in handed. We purchase another one if i have too

Nice keyboard, good for the price, sounds nice and very customizable.

It’s a warranty that is a must. You may never need it but better to have in case you do.