Customer Ratings & Reviews

It’s always worth it to add geek squad protection! Never any issues when I bring my item for exchange

i love these headsets and you can switch from your pc to your cell phone with a button. Have been using them 80hr battery time man is like a whole week.

Warranty is always nice to have. Especially on electronics.

Always a good choice to add this better safe than sorry

awesome!!!iopjjbopgrjobjgobjgohghkbgkhgkbgkbgkbgkb

Perfect product to buy if you plan to return or replace your device after use for full price or price you paid.

Perfect product to buy if you plan to return or replace your device after use for full price or price you paid.

I rarely buy any hardware without the service. If I have a laptop become a lap drop on the way to or from Court, if it flies off the top of my car, if it endures my sloppy coffee consumption over its keyboard . . . it's replaced automatically, my awkwardness notwithstanding. Good stuff. Ethically, I refrain from taking advantage but it's saved me a buncha cost at least half dozen times with laptops and other gear.

So helpful and so kind to offer this service to customers!

I love this two years accidental replacement membership this is amazin. Sometimes things happen give yourself the peace of mind especially if you have a little one sometime accident happened but having this product will save you a lot of money

Would recommend to anyone that is contemplating on buying the geek squad insurance with anything at Best Buy

They helped us replace the item in store. The associate was attentive

Excellent Service Guarantee - As a small business rely upon efficient and timely technical support and f/u. Best Buy Geek Squad 2 Year Replacement Plan deserves an A++++ because they contribute to our office efficiency with their professional f/u with time saving decision making for products purchased through them.

Everytime I have used the Geek Squad they have never disappointed. Very knowledgeable.

While expensive, this gave me 20% off what Apple store would have charged for replacing broken screen. Because contract between Apple & Best Buy says customers can only check in an Apple repair with a Best Buy employee who is officially certified to REPAIR apple products, if that person isn’t working or in the store, customer is denied an appointment even to drop off the item for repair.

My son requested this keyboard. It works as it should, He’s content with it but is already ready for an upgrade

I live the wireless mouse and kepyboard geeek squad protection plan. It is just what I need in case anything goes wrong with these products within a two year period.

Geek squad is always very helpful and knowledgeable and back their products and services.

Pretty great service that they provide I’ve dealt with them about a controller and it was a smooth process

I saved $80 thanks to geek squad and I don't have a lot of money left.