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Customer reviews

Rating 4.8 out of 5 stars with 6585 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 6,585 reviews
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 year protection really saved me from buying another controller full priced. Better to have it and not need it and need and not have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My whole family and myself, we are loving it. Cant believe its so easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get warranty on everything I get you just never know when it will give out on you and they replace no questions asked even if it’s your fault keep that in mind I know we all have kids or siblings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always quick to help.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I have a need for the geek squad it really does come in handy! I did have them installed 2 TVs a few months ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get a warranty just in case something happens to anything I get from there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had any problem replacing something under warranty very helpful and the team advices you if it benefits you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just walk in and walk out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy replacement unlike other stores that tell u theyll repair and send it back to u in a couple days to a week

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty at Best Buy is the best your gonna find they don’t hesitate to exchange the product if you buy the warranty they don’t even ask what happened to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting this service is a must and peace of mind!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan was the best I’ve ever purchased. Tv was installed professionally and help was available if I asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always reassuring knowing there's great insurance covering my product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the Geek Squad protection! I love them if there is any problem I can bring the item in and get it taken care of without a hassle!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always great to insure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well What can I say about this policy I forgot what I bought It for but if I bought it then It must be good If it is for the switch, I have yet to give you my honest opinion until the time comes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complains here,the modem I purchase the warranty for stoped working with an update of the company I’m using,effectively rendering useless a 250 bucks modem. The store just took it back no cuestión asked

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like geek squad services except having to wait until the second year to get help from the store i think if a person buys a warranty on a product from best buy it should start when at first with the two years from geek squad and not the first year with the manufacturer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guaranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent nice service, go to store and trade for another item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great to have the protection for my electronics just incase something happens. They have always been loyal to replacements if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and value for what it covers. Being able to replace/fix my item for two years is fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blessings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to choose this. Hope i dont need again. But in thw past it was a blessing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect and really has your back in case your product malfunction

    I would recommend this to a friend