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Customer reviews

Rating 4.8 out of 5 stars with 6586 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 6,586 reviews
  • Rated 5 out of 5 stars

    Bought again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranted without any hassle. Make sure you have all accessories when you return your item for replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting this warranty gave me ease of mind. I bought this for a controller and deductible is cheap. They will get me a brand new 80 controller for only 15 dollars so it’s totally worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get with all my products when I buy from here it’s honestly the best thing you can do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No better plan around and easy as 123 even if you dont wanna go in the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot stress how much this comes in handy. Super easy to exchange my broken item for a new one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoghly recommend for any of your products. They offer great services no questions asked.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad help with my phone replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always there to help and they give amazing quotes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kind people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Called and asked for help with setting up everything and they were great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s like life insurance for your electronics!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never invested in geek squad protection until I was advised that controllers were covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Elite Controller 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item came fully functional with no joystick or button issues. Was missing the box but for the savings and quality it was worth the purchase so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great to have an extended warranty in case something happens, it’s a great protection to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hassle free exchange.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for Xbox box controller. Absolutely worth it, after playing a lot of COD my left thumb stick started sticking. Went in for replacement and it was hassles free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that there is actually a 2 year Geek Squad service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad never lets you down.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a huge fan of the Geek squad. I definitely recommend utilizing their protection plans.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good stuff I can replace my bad controller with a good one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covered.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is for my new PlayStation controller. I always get geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful and friendly people, were able to answer all my questions and start me in the right direction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would NEVER buy anything without Geek Squad protection again. It pays for itself over and over and over again. Great for all is my kids devices - - gaming controllers, chromebook, headsets, everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always very helpful when I contact them. I recommend using them when purchasing electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this accidentally coverage because I’m a gammer and play video game a lot when I have nothing to do. I used this insurance for protected me not to spent a lot of money on controller.

    I would recommend this to a friend