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Customer reviews

Rating 4.8 out of 5 stars with 6586 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 6,586 reviews
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this accidentally coverage because I’m a gammer and play video game a lot when I have nothing to do. I used this insurance for protected me not to spent a lot of money on controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad has taken care of me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has saved me mutiple times. Always nice having a safety net

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get connected to any geek squad member. They know any equipment to fix and handle .

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    I always get GSP!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I will always get protection with devices now a days!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SO QUICK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted several TV's and did it quick and helped me while I could cook

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as an insurance policy in case something goes wrong with the controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick to repair or replace items.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must with products. BestBuy has amazing service and always helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy warranty replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had warranty on I believe a controller for this service, perfect replace was easy to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely need this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my sons gaming headset. We have gone through about 4 or 5 pairs of headsets so this time I wanted to make sure if something happens I can just take them in for repair or replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy the geek squad with everything I buy from best buy. This is a great value although I always price match and the employees always mess this up so then I pay double for the price of protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely helpful and worth the money! I had to use my warranty on a headset and itnwas very easy to do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best of you have a child that keeps breaking things. I purchase insurance to protect my expensive electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five star protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this protection plan for my PS5 controller just in case I accidentally damage it. I really do recommend it For the PS5 controllers because there’s reports saying that they’re starting to drift.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    BEST PROTECTION PLAN YOU CAN BUY!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy it, it won’t disappoint, fast easy to resolve my issues/problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, would buy again! I go to this location alot and they only have quality products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service is alway fast, efficient, and friendly. Makes me want to come back agian for all my electronic needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a problem getting anything repaired or replaced if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for PS5 controllers. Also would use this protection for tvs and consoles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my boyfriend and he love it. If anything goes wrong he will be able to get it fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty program, one of the best I ever brought

    I would recommend this to a friend