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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6641 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 6,641 reviews
  • Rated 5 out of 5 stars

    Geek squad got me right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth the purchase. The customer service was great easy to deal it process

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Saces me everytime

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Saces everytime i have an issue. Love best buy. Thanks !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidental geek squad protection is the perfect service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing value and very easy to use, I would recommend to friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good idea to get protection plan especially on controllers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Warranty

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squads warranties are a game changer. Easy to add, no problems when you might have to to something back. 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service for my Xbox Controller!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased an Xbox One controller, and I couldn't be happier with my decision. The controller fits comfortably in my hands, making long gaming sessions a breeze. The buttons are responsive and provide excellent feedback, enhancing my overall gaming experience. The build quality is solid, and it feels durable enough to withstand intense gameplay. Additionally, the wireless connectivity is seamless, with no noticeable lag. Overall, this controller has significantly improved my gaming experience, and I highly recommend it to any serious gamer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan for ps5 controllers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this product on my ps5 controllers it’s a good plan to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad service has always been stellar. Quite a few of us game in my family, and with that comes buying headsets. Unfortunately, we have begun to experience repeated breakages and issues with a specific brand. Upon the latest issue, we went to visit Geek Squad. Hoping to revert to an earlier style headset that did not require a USB dongle, I was disappointed to discover that it is no longer being manufactured. Luckily, however, a very well-informed geek squadder led me through an exhaustive explanation of alternatives and answered all manner of questions big and small, every day and entirely off-the-wall. I left knowing I had purchased the best option thanks to the informative, well-humored, and exceptionally patient Geek Squad employee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So totally worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a purple Xbox controller for my girlfriend for her birthday last year. Her niece dropped it on the floor enough times that it stopped working. We walked in to Best Buy, told them our names so they could pull out the warranty, and walked out 15 minutes later with a brand new controller. I say buy the warranty every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy warranty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy makes it easy to have a carefree purchase knowing im covered even after the original warranty runs out.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    old reliable

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Geek squad will never disappoint, no matter if its help with a computer, replacement or just questions regarding your tech, they got you covered. I always get my things covered with geek squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT BUY

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price its worth buying a few for your equipment. I own 4 of these now and wouldnt go with any others , unless im looking for strict mechanical. Great range and just works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyboard & mouce

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price for this combo, love the feeling of the keys on this keyboard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted large TV to the wall. Fast and quick. Job well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommendation, always purchase a protection plan! I'd recommend Best Buy's plan over competirors because they cover the full price of the item. I nabbed a ps5 controller on sale and the protection plan covered the regular price cost. Its a little higher price plan for a shorter time. But others were only offering to protect the item at the price i paid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid keyboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good keyboard for the price point. Solid do it's job set up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that you can get this option and have it just incase anything happens to the product and they are amazing at helping with any issues you have I absolutely love using the geek squad service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection was bought for my son's Xbox series X controller which provides for free replacement once he breaks it which always happens so protection is a must can't live without it for kids under 12

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the design.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up the starfield limited edition controller. Love the design, glad i was able to get one!

    I would recommend this to a friend