Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Gift Ideas
Main Content
No content

Customer Ratings & Reviews

No content
  • Geek Squad™

2-Year Accidental Geek Squad Protection

SKU:
6418818
See Details

Customer reviews

Rating 4.8 out of 5 stars with 6367 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 115 Showing 2,281-2,300 of 6,367 reviews

  • Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No questions asked when the fix your stuff no headaches of explaining how it happened

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Coverage for xbox controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have 2 year protection so really worth it as technology has its tech issues

    I would recommend this to a friend

  • Geek squad is the best!!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way if it has normal wear and tear or if anything happens to it I can bring the product to my local store and have it replaced right then and there no questions asked!!!

    I would recommend this to a friend

  • Get it you won’t be sorry

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your buying an item get the protection. Best Buy makes it as simple as possible to get things fixed or replaced,

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Always buy.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the replacement plan with electronics. Best buy is pretty good with honoring the replacement.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service and amazing customer support when I needed my controller fixed

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality service and always replace the products without issues.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Geeked for geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad will remain the number one reason I buy from Best Buy

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • great support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very supportive group of people. very hardworking.

    I would recommend this to a friend

  • great support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very supportive group of people. very hardworking.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Accident plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes....accidents do happen so sometimes it is wise to get a replacement plan! I am just not always in agreement with the cost f them.

    I would recommend this to a friend

  • Warranty for controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty was worth it Button started acting up and res placed controller with no problem

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Debbie. Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again.

  • A must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely a must have when you purchase anything from Best Buy. Always a good idea to have some peace of mind in a protection plan that is very easy to exchange if you have to do so.

    I would recommend this to a friend

  • Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very affordable and pretty good benefits that go along with it!

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Fast and easy replacements

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had to have quite a few replacements of different products over the year and this service plan never disappoints.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Love Geek Squad.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually get Geek Squad protection on all my devices works out great.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Protection Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always like to be offered protection plans. So this made me happy.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Good geeks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are very helpful and knowledgeable, no issues.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy electronics, then this is the protection you need.

    I would recommend this to a friend

  • Computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Grandson loves this!!! Best Buy always seems to have the best prices.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend
Page 115, Showing 2,281-2,300 of 6,367 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2025 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.