Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 6632 reviews
(6,632 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
Worth every penny
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a must purchase with any electronics that you plan on keeping for over a year. Extend that piece of mind especially on ps5 controllers or any tv Sony decides to put out.
I would recommend this to a friendRated 5 out of 5 stars
Won’t regret it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best decision ever, i always get protection plans on my headsets so when it goes out eventually due to Normal wear/tear I just come back and get another one!!!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
You Will Be Glad You Got This
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It always gives me piece of mind to have the Geek Squad Protection. If they can't fix it, they will refund your money or exchange the item for a new one.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Very Thankful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great to know my product is protected by geek squad.
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always buy this protection. Specially, for the kids gaming controllers.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We often get the 2 year Geek Squad coverage on items and have never had a problem. They take care of everything, otherwise we wouldn't continue to get it.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
great controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it's nice. feels sturdy like holding something with substance.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Easy to work with
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.had to take back some headphones and they were really easy to work with. Replaced the item the same day!!
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is a must
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A great service to have, reps are always polite and attentive.
I would recommend this to a friendRated 5 out of 5 stars
Love best buy geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They helped us so fast and easily it was in and out we had a new controller and 2 more years protection
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Changed out headset quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service is outstanding. Never no questions asked. They make it super easy to get replacement items.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Got it for my controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really cheap warranty and I know they got my back if anything were to happen
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Smart thinking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was quick and easy and it do com in handy because never know what will happen
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always buy the protection plan with my electronics. Best Buy honors them well and they are a good price for the protection. I've had to use them a couple of times over the years.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad listen and communicate and questions or
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If something goes wrong amd you need help or a replacement, geek squad will help you.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this because no question asked about returning items
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best around
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my warranty and I always get it as Best Buy has eas no hassle warranty.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
It is a must
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get the accidental plan because you never know what you can encounter and it is worth spending a little more to be safe than sorry
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!
Rated 5 out of 5 stars
Geek squad helped me with my computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a new computer and geek squad went above and beyond to make sure everything from my old computer was transferred to my new one.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.
Rated 5 out of 5 stars
Good customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have never had a problem at Best Buy when I want to utilize the replacement plan. I am just told to get my replacement and they take care of it at the service desk.
I would recommend this to a friend
