Customer Ratings & Reviews

Saved me a lot with my controllers over the years. accidental drops and stick drift all covered just swapped out with new one.

Ig you buy technology , Best Buy it’s your better option, geek squad helps a lot with your insured products, and you gonna love buy good stuff in here.

Purchasing any electronics devices that is above $50+ this is highly recommended. That fix it right then and there.

Pretty good, the mouse could have been a little bit lighter, but it works well.

I always get the added protection. I love GeekSquad

Works great for the price. The wireless feature makes everything hassle free.

This protection plan is absolutely worth it! It offers excellent coverage and gives me total peace of mind for my purchase. The claims process is straightforward, and the customer service is responsive and helpful. When I had an issue, it was resolved quickly and without any hassle. It’s reassuring to know my investment is protected, and the cost of the plan is very reasonable for the value it provides. Highly recommend this for anyone who wants reliable and stress-free protection!

I always get the geek squad warrenty with everything I buy, the longer the warranty the better, always an easy process when replacing and fixing items

Worth every penny for anything electronic, especially ps5 controllers which are known for unfortunate Stick Drift. This is a real thing and definitely worth it.

I genuinely appreciate the peace of mind that comes with knowing my purchases are covered and won’t break. Geek Squad takes care of all that.

Overall great quality headphones, the mic needs adjustment though through the app

[Employee of bestbuy] I love adh on all of my products to give me peace of mind

Replaced my item with ease and no problem, I was able to get store credit and pick something different out, I get the warranty on everything I buy

Great addition and luckily I bought this plan because my boyfriend gets mad when he plays video games and sometimes things get thrown and broken.

I got the plan for my xbox series x controller and it’s been the best investment for it. I can replace the original purchase instead of buying a new one every time I have issues with zero hassel or questioning as to why I’m doing my claim. Love the service. Highly recommend it for any controller players.

Awesome warranty! Best Buy honors it with almost no questions asked. They just need to know why you’re returning it but they aren’t going to deny your return. It has gotten more expensive over the years but it is still worth it for some items that are known to fail such as gaming headsets and controllers.

Worked exactly as I want thank you staff was very knowledgeable

Always always get Geek Squad with whatever you buy from Best Buy especially if it something like a game console or something that can break easily. You can get that product replaced say if you rage quit or you accidentally drop the item you can get it replaced with little charge or even replaced for free

I absolutely love the service they provide, and won’t go anywhere else

The Geek Squad contacted me to let me know when they were on their way and arrived right on time. They were quick, efficient, and very polite. They even took the time to explain how to use my new dryer. Excellent service!