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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6367 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 6,367 reviews
  • Rated 5 out of 5 stars

    Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful. Especially when your manufacturer warranty has run out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Only Smart Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After he raring about this plan from the cashier, it was hard not to pass this up , it’s smart for such an expensive product

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re not getting a protection plan with any bb purchase what are you doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can always trust controllers from Best Buy and can’t beat a deal with this warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and easy solution to get another controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy just replace the controller no issues! Really fast as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Staff Are Great & Knowledgeable About Best Buy Products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff was very helpful and the instructions were very simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Replacement'

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helped me replace my controller quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad specialize in everything. Great customer service. They answer all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mostly use it for repairs and other similar issues, good service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work and customer service! Highly recommend this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s basically an extended return policy. Worth if it you use the item a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fix just about anything electronic. Overall a good investment if your buying something that requires maintenance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noticeably I’m excited to have purchased this protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great and reliable warranty to her I recommend getting it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We have purchased the two-year replacement plan fr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased the two-year replacement plan from geek squad on several occasions and we were glad we did every single time.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Worth the extra money.

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth it for certain items such as controllers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek SQUADDDD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy to have the geek squad on my side!! Makes me happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the warranty on the items you think are valuable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing coverage and would recommend on anything you buy

    I would recommend this to a friend