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Customer reviews

Rating 4.8 out of 5 stars with 6367 reviews

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  • Value

    Rating 4.9 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 6,367 reviews
  • Rated 5 out of 5 stars

    Love You GeekSquad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Warranty & Insurance. Without It, You Will Pay FULL Price Everytime A Hard Malfunctions, It Breaks, CD Won’t Work And All. #geeksquad Is The Freaking Best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always stellar. Must have for accidents/wear and tear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had a problem at Best Buy when I want to utilize the replacement plan. I am just told to get my replacement and they take care of it at the service desk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Curbside pickup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing in store experience, quick and easy pickup assistance provided. Would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad Returning items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents helped me with my return. Old headset was not working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replace everytime!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squads Replacement policy is top tier and will never fail!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always a lovely experience coming in returning a product under Geek Squad Protection!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They’re pretty quick installing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was good I used to like them so much Pretty awesome. I like them very much. They help you a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great services with geak squad team, I’ve never had any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thing to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidental protection plan has came in handy quite a few times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plan ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get the protection plan for my devices all the time just so i can fell safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year Accidental Geek Squad Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I try to purchase the Insurance policy, I have never been denied any replacements for the faulty article I have bought. Geek Squad Replacement is a Safety Net. GET IT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase extended protection from BB on all major electronic purchases. With the declining quality in electronics recently it is definitely worth the cost to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best decision I ever made to protect all products Best Buy does a good job of taking your products when you have a problem in giving you a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must purchase with any electronics that you plan on keeping for over a year. Extend that piece of mind especially on ps5 controllers or any tv Sony decides to put out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Play safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good protection for people who is playing very aggressively.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a no brainer for me. My son is always breaking his controller through constant use and for the price and time frame for replacement, I know it will more than pay for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement services are efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable technology services, and excellent customer service reps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accident protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with the accident protection, definitely would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accident protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with the accident protection, definitely would recommend

    I would recommend this to a friend