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Customer reviews

Rating 4.8 out of 5 stars with 6586 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 6,586 reviews
  • Rated 5 out of 5 stars

    Always smooth return experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I need to use a return waranty issue staff is always great they don’t ask a thousand questions they just replace the item

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Thayden. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Worth It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $20 bucks toward a new remote is totally a worthwhile investment when having kids! Play with stick fingers, throw It or drop It in toilet either way geek squad will replace It.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have peace of mind knowing that if something were to happen to me items purchased. Best Buy partnered with GeekSquad will always take good care of me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the insurance will forever buy it no question asked

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually get Geek Squad protection on all my devices works out great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and quick process I really liked how little hassle they give

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sometimes is a best buy for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used yet but nice to know Best buy has my back is needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used yet but nice to know Best buy has my back is needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it be ause boys are not careful lol but its good to have insurance so you can get a brand new one for free!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Employees were so helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service is amazing Electronics are difficult but Best Buy make it easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great policy to always get added warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the extra warranty with electronics. You can beat the price of the added protection if something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is definitely worth it and every time I’ve had a problem with anything i purchased they’ve been able to help me without any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Sqaud is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alway good to have the geek squad warranty, because the manufacturer warranty always suck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for Nintendo switch controllers issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the switch controllers dont love the fact that they dont last. You have to get the warenty with the controllers because they wont last more the 12 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t forget the Geek Squad service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t ever forget to purchase Geek Squad service! You won’t regret it one bit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommended getting the geek squad protection from Best Buy. It’s worth it in my opinion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The main reason I shop at BB is because of the warranty. They may not all be of help (employees) but this grants you a secure spot for when something doesn’t go as planned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great so far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the service has been great. Always willing to help, fix or replace as necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great to have especially when you have young kids. I Normally get it with devices for gaming and PC use. Since the devices can be used up by wear and tear. Highly recommend!

    I would recommend this to a friend