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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6640 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 6,640 reviews
  • Rated 5 out of 5 stars

    Good idea

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal, it is a useful insurance policy to have.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad Protection is worth it!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I buy GSP on all of my items. It's a great value and keeps me from being disappointed in a purchase if anything goes wrong. I had an ADH plan for my Shokz headphones. I forgot them on the back of my bicycle, they fell off and got run over by a car. Thanks to the Geek Squad Protection Plan, I was able to get a brand new set for no additional cost. Thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy make it easy for you to get your items replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind You Can Count On

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Geek Squad protection plan gave me total peace of mind. I’ve used it before for an accidental drop, and the process was quick and easy with no hassle. It’s absolutely worth it if you want to protect your investment from life’s unexpected accidents. Highly recommend for anyone buying tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They handled my situation of a broken controller very good. No questions were asked and a new item was given right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this for expensive items or items that break often(ie XBOX remotes). You won't regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Starfield

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking controller,feels even better.attention to detail,color scheme a+

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently opted for the replacement plan for my device, and I must say, it's been an incredibly seamless experience. The process of registering and activating the plan was straightforward, and the customer support team was exceptionally helpful and responsive. What impressed me the most was how efficiently they handled my claim when I needed a replacement. Within a short period, I received a brand-new device, ensuring minimal disruption to my daily activities. The coverage provided by this plan gives me peace of mind, knowing that I'm well-protected against unexpected damages or malfunctions. Overall, I highly recommend this replacement plan for anyone looking for reliable coverage and outstanding customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again as always you cant beat the protection plans for your products that best buy offers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Xbox series X

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressed by how much it enhances the sound on my headset

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well; haven't had any problems in the first few months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good dudes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had a replacement redlady in 5 min after i came in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That's why I love to buy from Best Buy every where yiu go they offer yoh 1 year warranty. Best Buy offers you 2yr warranty. A great Purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend on anything you get. And if you have the app you dint need to ket track of the receipt it keeps it in file for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service product for gaming controllers. Easy swap at the store, then repurchase on the new one. Genius!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best plan around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy a product without it. Sure, you could use the manufacturer's warranty, but this protection plan just makes things easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend on anything you get. And if you have the app you dint need to ket track of the receipt it keeps it in file for you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection always comes in handy. Workers are always helpful to fix any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a headset I recently purchased break and either the geek squad protection was able to exchange quick and easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In and out within 10 minutes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had no trouble trading in for a new one. Quick fast service.

    I would recommend this to a friend