Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content
No content

Customer Ratings & Reviews

No content
  • Geek Squad™

2-Year Accidental Geek Squad Protection

SKU:
6418818
See Details

Customer reviews

Rating 4.8 out of 5 stars with 6374 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 6,374 reviews

  • Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I had a remote for my switch to stop working and just in cases we had more issues I would be covered. The first remote stopped working after the first month.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Must buy warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The main reason I shop at BB is because of the warranty. They may not all be of help (employees) but this grants you a secure spot for when something doesn’t go as planned.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beat value for what you get. Replacement process is smooth and easy.

    I would recommend this to a friend

  • Geek squad service pack is the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No other company can even get close to geek squads no questions asked replacement warranties. I use this warranty alot with my peripherals and just in case my appliance has an issue!

    I would recommend this to a friend

  • Always smooth return experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I need to use a return waranty issue staff is always great they don’t ask a thousand questions they just replace the item

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Thayden. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Best Buy warranty well worthbit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy this warranty!!! Best Buy gave no problems issuing credit

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Full coverage for systems

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my Xbox being fully covered if anything happens

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Great Quality

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality would purchase again I 100% recommend

    I would recommend this to a friend

  • Definitely buy for vetting products

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for an Xbox controller. Replaced it without question. Definitely get this if you or kids are not gentle with game controllers.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Used with Xbox controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for often used electronics. Used to replace a Xbox controller

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Buy a Protection Plan with every purchase ..period

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I shop here a lot and with 2 teenagers . This protection plan has saved us thousands of dollars

    I would recommend this to a friend

  • Good value especially for heavy use devices

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have. Best Buy has the best exchange policy when you buy their protection. If it breaks and the item is in stock, you walk out with a new unit.

    I would recommend this to a friend

  • Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfaction was achieved. I went to replace my controller.

    I would recommend this to a friend

  • Good stuff!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually purchase on certain electronics...Best Buy is great about replacing or giving you the better model if your covered item is defective!

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Don’t skimp on this

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a peace of mind to have. Reasonably priced.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • It's broke take it in and they fix or replace no h

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's broke take it in and they fix or replace no h

    I would recommend this to a friend

  • Exchange

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very helpful & gave quick guidance on what I should do with the product.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Its really good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its one of the best things i ever spent i would recommend it to everyone

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Excellent warranty.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad warranty totally recommended.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Good vaue

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value if you break shtuff often. Especially laptops that are meant for gaming. They overheat and break within the warranty

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend
Page 134, Showing 2,661-2,680 of 6,374 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2025 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.