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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6374 reviews

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 6,374 reviews
  • Rated 5 out of 5 stars

    costly but in the end worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tbh its a little pricy for a warranty but with how fast controllers get drift or other problems now its worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great to have especially when you have young kids. I Normally get it with devices for gaming and PC use. Since the devices can be used up by wear and tear. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed to exchange Xbox controller due to stick drift. This was easily done at the desk and we were satisfied with the service. Easily worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love theses "guys". This service paid for itself within the first month. Geek squad fixed several problems without having to leave my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad always available for HELP!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always a smart idea to have a geek squad replacement policy in place since one never knows when you will need help! It is well worth the investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the warranty because you never know what will happen. I’ve never had a problem getting an item fixed or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable as always and great customer service. Would recommend.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    I always get gsp!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection has always been worth it and has come in clutch multiple times!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty and good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This geek squad replacement plan is always the best to buy product than spend a Fortune for what you paid for. This is a very great deal of buying product with warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love GSP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things break all the time. I'm so glad this is available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never personally used the replacement yet, but I enjoy the low pricing and good customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for every product from Best Buy you own. Even if you are the most careful person in the universe one day it might be handy to have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and service for what you get. Easy replacement process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great people and great customer service.will by warranty again all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best on the planet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the accidental service plans from the Geek Squad. It is a no-brainer, as they are the best at any electronic repair.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great plan

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squads protection plans are a no brainer. Never buy a product without it!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great plan

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squads protection plans are a no brainer. Never buy a product without it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy warehouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please don’t forget to take advantage of the opportunity to get the warranty on your property

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, I needed to use the service several times and it was great and easy the items were fix or replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t had to use yet thankfully

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price of a new Xbox headset or anything really insurance is pretty cheap

    I would recommend this to a friend