Customer Ratings & Reviews

I am very happy with my experience with the squad they helped me receive the best pricing on repairs from all my devices.

I loved how cheap the geek squad warranty was! It made it a no brainer to add it to the controller

Best security to have. Price is right to have to keep for your own.

The geek squad warranty is one of the best warranties I’ve ever had coming from any store great please keep it up

Anytime i needed help they always did what they could and helped me

I always purchase protection for my items. Whenever it no longer works, Best Buy does an awesome job of replacing it!

Recommended, as Sony has cheaped out on replacement controllers. I am on my second replacement, after the original worked well for many years. First replacement fell to controller drift after 1 year and is not usable.

used the geek squad for controller issues. They made it easy and effortless to solve issue

I think is worth the money for geek squad. You never know what can happen especially having kids

Our tv’s picture went out and luckily we still had warranty. Setting up the appointment was quick and easy. The service technicians were friendly and arrived on time. Unfortunately, they weren’t able to fix our tv but offered a replacement for the same value. We were able to buy a new tv and just had to pay the difference on the upgrade. It was perfect!

Amazing protection plan. Would definitely recommend.

Dont forget to get insurance when buying your eletronics its definantly worth it!

Always fast and easy never have to go through any stupid stuff

Really great product! Would definitely recommend!!

Geek squad is outstanding took care of my every need

First time using this service for an xbox controller since they dont last long the wear and tear it's pretty good idea to use this if you want to make sure you get the full use out of it weather it expires sooner later or if the controller last that long never know

great service. would definitely go back to these guys in the near future.

I prefer to buy the protection plan (the longer protection the better) because if something happens to the product it will get fixed or replaced without me having to spend the extra money on buying the same product again and if I don't use the plan oh well, it's better to have it than to not have gotten it and something happens and I'm out that money on the product.

For as long as I’ve been a Best Buy customer, Geek Squad has never failed me once. I believe Geeks Squad has the best protection plans and services out there in the market.

Buying the Geek Squad Accidental Warranty is a no brainer for most every electronics purchase. Well worth the money when a PS4 controller wears out and becomes more challenging to play games. It's also great for those other items that fail.