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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6379 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 149 Showing 2,961-2,980 of 6,379 reviews
  • Rated 5 out of 5 stars

    Solid product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it needs to be done. I always like coming to best buy for these types of products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how they always care for our objects & ask if we want warranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geeking Out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not only does Geek Squad provide great coverage for its consumers in case of accidents. The service is quick and kind they go the extra mile when it comes to customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have it pays for itself quick when it breaks on u and have had happen alot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service every time always switches it for a new one with no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always had great service and no issues with repair or replacement!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ps5 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For now everything is fine and I have not had a problem with the control

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend getting the warranty for most anything that you buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad always get you right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I make large purchases or small purchases from Best Buy it’s worth paying the insurance specially when it comes to electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No anxiety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the plan. Never buy something over $40 and not get the plan. It comes so clutch and rids you of any anxiety when it comes to taking care of your items

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Ease of mind, and ease of use

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were quick and cordial in scheduling, communicating, and delivering my washer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth paying the extra cash for warranty. Great not having to worry about paying full price if a product starts to have defects..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing services never fails. Have been using the services for 8 years now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rararrarrararrararararararrararararararrarrarararrararar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this to replace a PS4 controller that had bad controller drift. Very easy to swap out with customer service. Definitely worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan for your devices.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad protection anything happens just bring it back and they will replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like that I have the iPhoto get something fixed if it breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Play station 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy I purchased great reviews, thanks to Keshia in Heath Ohio

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a wonderful job great customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Tier Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had to use previous geek squad protection plans before and they don’t disappoint. Best of the best when it comes to device coverage.

    I would recommend this to a friend